Manager, Internal Investigations

Manager, Internal Investigations
Human Resources, Corporate Services
Status:
Regular Full Time
Salary Range: $120,401 - $150,501
per annum (plus comprehensive benefits, where applicable)
Hire Range: $120,401 - $135,451
per annum
Work Mode: Hybrid *
see below for more details about this work mode.
Location: 10 Peel Centre Drive, Brampton ON or 7120 Hurontario Street, Mississauga ON
Hours of work: 35 hours per week
Lead with Integrity. Build Trust. Strengthen Respect.
Peel Region serves a vibrant and diverse community of more than 1.5 million residents. Our employees deliver critical programs and services that support health, safety, belonging, and opportunity across the lifespan. Guided by our
Peel People Strategy,
we put people at the centre of how we work—prioritizing trust, care, equity, accountability, and collaboration.
We are seeking a
Manager, Internal Investigations
to lead a critical function that helps ensure Peel remains a respectful, inclusive, and psychologically safe workplace. This role is ideal for an experienced investigations leader who brings sound judgment, compassion, and credibility to complex matters—and who believes that fairness, dignity, and integrity are foundational to employee experience.
Your Impact
As Manager, Internal Investigations, you will oversee and conduct impartial, timely, and trauma‑informed investigations into allegations of harassment, discrimination, bullying, retaliation, and other breaches of Peel’s
Respect in the Workplace
policy.
You will provide expert guidance and trusted advice to leaders, partner closely with HR and Legal, and lead a small team of specialized investigators—ensuring investigations are legally sound, ethically grounded, and handled with professionalism and care.
Your work directly supports Peel’s commitment to a respectful workplace, strengthens organizational trust, and contributes to a culture of accountability and inclusion.
What You’ll Do
Investigation Leadership
Manage and conduct complex, sensitive workplace investigations with fairness, objectivity, and confidentiality.
Develop and execute investigation plans, including interviewing complainants, respondents, and witnesses; gathering and assessing documentary and electronic evidence; and documenting findings.
Ensure investigations are conducted in a trauma‑informed, respectful manner that minimizes further harm.
Manage external investigators and vendors as required.
Maintain detailed and confidential investigation records and provide appropriate progress updates to stakeholders.
Policy, Compliance, and Education
Interpret and consistently apply Peel’s Respect in the Workplace policy, human rights legislation, and employment law.
Stay current on legislative changes, case law, and best practices related to workplace investigations.
Recommend improvements to policies, procedures, and tools to enhance effectiveness and compliance.
Develop and deliver training for employees and leaders on workplace respect, investigation processes, and prevention.
Reporting, Advice, and Prevention
Prepare clear, thorough investigation reports that analyze evidence and provide balanced, defensible recommendations.
Present findings and advice to senior leaders with credibility and discretion.
Monitor implementation of corrective and preventative actions.
Identify trends and systemic issues and recommend proactive, organization‑wide solutions to strengthen workplace culture.
Collaboration and Culture
Collaborate with HR colleagues, Legal Services, leadership teams, and union representatives.
Coach and support leaders in addressing and preventing workplace respect issues.
Model Peel’s values of
Inclusion, Care, Collaboration, Transparency, and Leadership
in every interaction.
Contribute to a culture where employees feel safe to raise concerns and confident in fair outcomes.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
What You Will Bring
Qualifications
Bachelor’s degree in Human Resources, Law, or a related field (Master’s degree preferred).
Minimum
10 years of experience
conducting complex workplace investigations. Combination of education and experience may be considered.
Strong knowledge of employment law, human rights legislation, and investigation best practices.
Certification in workplace investigations (e.g., AWI) is an asset.
A satisfactory Level 2 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
Core Competencies
Impartiality & Sound Judgment
– A proven ability to conduct fair, objective, and defensible investigations in complex and high‑risk situations.
Integrity & Ethical Conduct
– Demonstrated professionalism, discretion, and commitment to ethical standards when handling sensitive matters.
Critical Thinking & Investigative Excellence
– Strong analytical skills to assess evidence, identify root causes, and develop clear, practical recommendations.
Trauma‑Informed Communication
– Ability to engage employees, leaders, and union representatives with empathy, respect, and professionalism, while maintaining neutrality.
Clear & Influential Communication
– Excellence in written and verbal communication, including preparation of high‑quality investigation reports and presentation of findings.
Organization & Accountability
– Ability to manage multiple investigations simultaneously, meet timelines, and maintain attention to detail.
Collaboration & Relationship‑Building
– A partnership‑based approach that builds trust across HR, Legal, leadership, and labour environments.
Commitment to Respect, Equity & Inclusion
– A values‑driven mindset that strengthens an inclusive, respectful, and accountable workplace culture.
Why Work at Peel?
At Peel Region, you’ll find purpose in public service and a workplace that:
Leads with
care, integrity, and inclusion
Invests in learning, leadership development, and employee well‑being
Embraces flexible and modern ways of working
Lives ONEHR—collaborative, people‑centred, and community‑focused
Perks @ Peel and why you will love working for us:
Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
Automatic enrolment into OMERS pension plan
Accrue Vacation on a monthly basis starting at 3 weeks per annum
3 Paid personal days and floating holidays
Flexible hours supporting your wellness and wellbeing
Annual performance review and merit increases based on performance
Supportive leadership and a culture of respect and inclusion
Access to tuition reimbursement (where applicable) and learning and development resources
Here, your expertise helps ensure our employees feel safe, supported, and respected—so they can continue serving the community with confidence and pride.
Ready to Apply?
In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.
It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If you are motivated by fairness, guided by integrity, and committed to building respectful workplaces, we encourage you to apply.
Peel Region is committed to inclusive hiring practices. We welcome applications from all qualified individuals and are dedicated to providing accommodations throughout the recruitment process.
Be bold. Think big. Join us.
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the
Great Employer Award
presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.
Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.