Learning Manager

At Manulife, leadership development is evolving. We are expanding how we support leaders - from delivering strong programs to enabling the capabilities, mindsets, and skills needed to drive outcomes in a fast changing, global financial services organization. We're looking for a high performing Manager, Global Development, who brings strong learning expertise today and is ready to grow as our approach to outcome driven and skills informed learning continues to mature. Reporting to the Director of Global Leadership Development, this role leads and supports leadership development initiatives aligned to business priorities and learner needs. You will manage programs and initiatives, partner with internal and external stakeholders, and contribute to the ongoing evolution of our leadership development portfolio. **Position Responsibilities** **Design Outcome Driven Learning Solutions** + Translate leadership, business, and workforce priorities into learning solutions that are clearly anchored to intended outcomes. + Design development experiences that enable capability growth, behavior change, and practical application in the business. + Balance near-term delivery needs with longer term value and sustainability. **Lead Programs with Discipline, Judgment, and Global Awareness** + Lead leadership development initiatives from concept and design through delivery and long-term sustainment, balancing strong structure with the ability to adapt as needs evolve. Apply sound judgment to manage priorities, risks, and tradeoffs in a complex, global environment. + Ensure programs are designed and delivered with global relevance, while respecting regional needs and market contexts. **Partner Effectively Across the Organization and Markets** + Collaborate with People & Communication colleagues, business partners, and external vendors across geographies to deliver aligned, high-quality solutions. + Build alignment through clear communication, thoughtful listening, and proactive engagement with diverse stakeholders. + Contribute to shared ownership of outcomes. **Create Inclusive, High Quality Learning Experiences** + Design and oversee leadership development experiences that are inclusive, accessible, and engaging for diverse learners. + Apply an inclusion lens to content, facilitation approaches, and learning design choices. + Adapt delivery methods based on audience, cultural context, and desired outcomes across global markets. **Use Insight and Evidence to Improve Impact** + Review data, feedback, and evaluation results to assess effectiveness and inform continuous improvement. + Apply evidence and insight to guide decisions, strengthen recommendations, and evolve learning solutions over time. + Contribute to a shift from participation-based measures toward clearer signals of impact. **Support Change Through Learning** + Apply change awareness and learning principles to help leaders adopt new skills, mindsets, and ways of working. + Demonstrate curiosity and openness to experimentation as learning practices, tools, and expectations continue to evolve. + Contribute to the team's gradual shift toward more modern, outcome-oriented, and future-ready learning approaches. **What High Performance Looks Like** A high performing Manager in this role: + Is sought out as a thinking partner, not only a program owner + Helps shift conversations from _courses delivered_ to _capabilities built_ + Uses AI and data thoughtfully to improve learning relevance and reach + Balances strategic intent with operational excellence + Enables others to succeed through clarity, insight, and influence **Required Qualifications** The **Manager, Global Development** is expected to operate as a strategic leader who drives capability development aligned to business priorities, while ensuring strong execution at scale. Successful candidates will demonstrate the ability to: + Act as a strategic thinking partner to leaders and stakeholders, providing insight, problem solving, and perspective beyond day-to-day program ownership. + Shift focus from learning activity to capability outcomes, consistently reframing discussions to measurable skills and capabilities built. + Leverage AI, data, and insights to design and continuously improve learning solutions that are relevant, scalable, and impactful for a global audience. + Balance strategy with execution, translating enterprise learning strategy into high-quality, operationally sound programs and experiences. + Influence without authority, enabling others to succeed through clear communication, strong insight, and the ability to navigate complexity and drive alignment. + Provide clarity and structure in complex environments, helping stakeholders make informed decisions and move work forward effectively. **_When you join our team:_** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. \#LI-Hybrid The role being advertised is an existing vacancy. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com . **Referenced Salary Location** Toronto, Ontario **Modalidades de Trabajo** Híbrido **Salary range is expected to be between** $92,900.00 CAD - $142,900.00 CAD Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con hr@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU. We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .