← Back to NeverHard

Privacy Policy

Last updated: February 2026

NeverHard ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by NeverHard.

This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application, NeverHard. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible, every time these terms are referenced they are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: when this policy mentions "Company", "we", "us", or "our", it refers to NeverHard, that is responsible for your information under this Privacy Policy.
  • Country: where NeverHard or the owners/founders of NeverHard are based — in this case Canada.
  • Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit NeverHard and use the services.
  • IP address: every device connected to the internet is assigned a number known as an internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the internet.
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by NeverHard as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide content or whose products or services we think may interest you.
  • Website: NeverHard's site, which can be accessed via this URL: neverhard.com
  • You: a person or entity that is registered with NeverHard to use the Services.

1. What Information Do We Collect?

We collect information from you when you visit our website, register on our site, or fill out a form. The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Account information (when you register)
  • Email address — used for account creation and email verification
  • Username and display name
  • Password (stored as a secure cryptographic hash; we never store plaintext passwords)
Profile and portfolio data (when you build your profile)
  • Work experience, education history, certifications, and projects
  • Skills you add to your profile
  • Headline and career path information
  • Recommendations submitted by others about you
Automatically collected data
  • IP address and browser user-agent via standard server logs
  • Pages visited and actions taken, collected via Google Analytics
  • Cookies — see our Cookie Policy for full details

Many tools (grade calculator, jobs dashboard) work without an account. In those cases we collect only anonymised analytics data via Google Analytics and no personally identifiable information.

2. How Do We Use Your Information?

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalise, and expand our website and services
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, to provide updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails (verification and transactional notices only — we do not send unsolicited marketing emails)
  • Find and prevent fraud and abuse

3. Log Files

NeverHard follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Log files are retained for up to 90 days for security purposes.

4. Cookies and Web Beacons

Like any other website, NeverHard uses cookies. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please refer to our Cookie Policy.

5. Third-Party Services

We use the following third-party services that may receive and process your data:

  • Google Analytics — website usage analytics. Collects anonymised usage data to help us improve the site. You can opt out via the Google Analytics Opt-out Browser Add-on.
  • Google AdSense — displays advertising on the site. Google may use cookies to serve ads based on your interests. See Google's Privacy Policy.
  • Resend — transactional email delivery (account verification, support replies). Processes only the recipient email address and email content necessary for delivery.

Third-party service providers have their own privacy policies. We have no access to or control over the cookies and other technologies they may use. We do not sell your personal data to any third party.

6. GDPR Data Protection Rights

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access — you have the right to request copies of your personal data.
  • The right to rectification — you have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure — you have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing — you have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing — you have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability — you have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, contact us at support@email.neverhard.com or use our Support page.

7. Children's Privacy

NeverHard does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Account and profile data is retained for as long as your account is active. Upon account deletion, your personal data is removed from our systems within 30 days.

9. Security

The security of your personal information is important to us. We use industry-standard measures including HTTPS encryption, cryptographic password hashing, and CSRF protection to protect your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us via our Support page or by email at support@email.neverhard.com.