Winery Order & Fulfillment Coordinator at Flat Rock Cellars — NeverHard

Job DescriptionJob DescriptionWinery Order & Fulfillment Coordinator Wholesale Sales Department | Part-Time About the Role We are seeking a highly organized and detail-oriented Winery Order & Fulfillment Coordinator to execute the daily operations of our wholesale sales department including processing orders, managing customer inquiries, and providing administrative support. This is a key role bridging warehouses, carriers, and customers to ensure timely and accurate delivery of our products. The ideal candidate has strong communication skills, technical proficiency, and the ability to work independently while keeping the team informed. Key Responsibilities * Manage daily order processing and fulfillment for both winery & brewery * Generate invoices using Sage Accounting software * Act as a primary contact for customers, providing updates and responding to queries * Pick and pack licensee and export orders * Coordinate shipping logistics and all paperwork for local, out-of-province, and overseas orders * Liaise with carriers and freight partners to ensure timely and cost-effective deliveries * Maintain inventory and manage transfer of product between warehouses * Schedule and manage the daily activities of our in-house delivery driver * Manage licensee accounts receivables * Payout invoices and process internal deposits * Perform data entry including promotions, receivables, and reconciling non-wine and beer inventory Qualifications * Post-secondary education * Previous experience in beverage/alcohol order fulfillment * Proficient in Sage Accounting or similar accounting/invoicing software * Strong Microsoft Office skills (Excel, Word, PowerPoint) * Ability to work approximately 20-30 hours per week * Must be able to lift 45 lbs What We Offer * Small business with a big mindset. Join an amazing culture that encourages personal and professional development * Starting salary: $19.00 to $21.00 per hour * Continuous training and education in various aspects of wine and beer * Work and grow in an innovative, fun, and engaging environment with an incredible team * Be part of a Certified Sustainable winery and eco-conscious brewery that cares for its place, people, and community Ready to join our team? We thank all applicants for their interest in this newly created position. Only those selected for an interview will be contacted. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. Please inform the recruiter of the nature of any accommodation(s) that you may require. AI tools may be used to support parts of the recruitment process (such as screening resumes and scheduling or organizing candidate information). Final decisions on all hiring steps are always made by HR and our management teams.