Veterinary Practice Manager at Wooster Animal Clinic — NeverHard

Job Description We’re Looking For: A courteous, organized, and confident Veterinary Practice Manager to oversee daily hospital operations, team performance, client service, and administrative functions. The ideal candidate is a strong leader who can multitask, communicate effectively, and create a positive, efficient work environment. Key Responsibilities Include: Lead, coach, train, and develop hospital staff; provide feedback and performance evaluations. Recruit, interview, onboard, schedule, and manage team members in partnership with hospital and regional leadership. Support employee relations, resolve conflicts, and address client concerns professionally. Oversee daily office operations, including scheduling, workflow, and client service. Manage inventory, ordering, equipment, controlled substances, and vendor relationships. Ensure compliance with hospital policies, OSHA, DEA/controlled substance requirements, and other applicable protocols. Monitor payroll for accuracy and timely submission. Support marketing and community outreach to promote the hospital. Maintain accurate patient records and ensure veterinary terminology and practitioner instructions are properly documented. Communicate effectively with clients regarding appointments, clinic policies, costs, and treatment instructions. Work closely with doctors and hospital leadership to support the practice’s goals, culture, and overall success. Perform other duties as assigned.