UAT Tester at Financial Services Regulatory Authority of Ontario — NeverHard

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry. Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs. At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving. Join FSRA and help us shape the future of regulation for generations to come! Job Description: PURPOSE OF POSITION Join FSRA at the forefront of regulatory innovation as a User Acceptance Testing (UAT) Tester, where you’ll play a pivotal role in a large-scale transformation powered by the Microsoft Dynamics 365 (D365) platform. In this role, you will help ensure that modernized regulatory systems across insurance, mortgage, licensing, and supervision domains meet business needs and uphold the highest standards of compliance. As a key member of a collaborative, cross-functional team, you will lead the end-to-end UAT process including shaping test strategies, coordinating user testing activities, managing defect resolution, and delivering clear, actionable reporting. Your work will directly contribute to validating system functionality, safeguarding data integrity, and ensuring business workflows are ready for production, ultimately enabling the delivery of high-quality, reliable solutions that support FSRA’s public mandate. KEY RESPONSIBILITIES UAT Planning & Execution Develop and execute UAT strategies, plans, and test cases aligned with business requirements Lead UAT cycles across multiple workstreams (licensing, supervision, insurance, mortgage) Facilitate testing sessions, ensuring feedback, issue resolution, and stakeholder sign-off Define entry/exit criteria and track progress, risks, and dependencies Validate end-to-end processes, workflows, and rules in Dynamics 365 and Azure Test complex scenarios (case management, regulatory workflows, compliance, exceptions) Ensure alignment with regulatory, policy, and operational requirements Manage defects using Azure DevOps, Jira, or similar tools Support CI/CD pipelines with automated testing Validate role-based security and access controls Build and maintain UAT dashboards and reporting (Azure DevOps, Power BI) Collaboration & Stakeholder Engagement Partner with SMEs, Product Owners, and technical teams to align testing with business goals Translate requirements into test scenarios and acceptance criteria Communicate UAT progress, risks, defects, and outcomes Lead defect triage and support release decisions Train and guide business users on UAT processes and tools Data Migration & Validation Validate data migration accuracy, completeness, and integrity across legacy and target systems. Perform reconciliation testing to ensure data quality and business continuity. Verify data transformation rules and mapping. Investigate and resolve data anomalies with technical teams. Integration & Data Flow Testing Validate end-to-end data flows and transactions across integrated systems Test APIs, middleware, and third-party integrations Ensure upstream and downstream impacts are covered Defect Management Log, track, and prioritize defects Collaborate with teams for root cause analysis and resolution Conduct retesting and regression testing Additional Contributions Contribute to testing strategy, governance, and continuous improvement initiatives. Support change management and business readiness activities Participate in cutover planning, production validation, and hypercare support QUALIFICATIONS Education: Post-secondary education in information technology, computer science, business systems, quality assurance, business administration, or a related discipline, or an equivalent combination of education and experience. Experience A minimum of 5 years progressive experience in User Acceptance Testing (UAT) or business system testing Strong experience working with Microsoft Dynamics 365 (D365) Experience in regulatory domains such as insurance, financial services, or licensing systems Experience testing business processes, workflows, and large system changes or upgrades KNOWLEDGE AND SKILLS Technical Skills Understanding of: Business process testing Data migration and data validation System integration and data flows Experience using test management tools (e.g., Azure DevOps, Jira, or similar) Basic knowledge of SQL for data validation is an asset Familiarity with D365 applications and system integrations Core Skills Excellent communication and stakeholder relationship skills and ability to work with both business and technical teams aligning UAT objectives with business users and developers. Strong analytical and problem-solving abilities Ability to work in a fast-paced, multi-stream program Detail-oriented with a focus on quality and accuracy Assets or Preferred Qualifications Experience in the public sector or with regulatory organizations Knowledge of compliance and governance processes Experience working in Agile or Scrum environments Familiarity with Microsoft Power Platform (Power Apps, Power Automate) Please note that this position will close at 12AM on the closing date Compensation Grade: Grade 224-OPSEU ADM Compensation Range: $1,628.82 - $2,104.14 Bargaining Unit: OPSEU Job Code: Job Code: 17160 Employment Type: Regular Scheduled Weekly Hours: 36.25 FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code. NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED