Tucson, AZ - Customer Service Representative at Expert Technology Services — NeverHard

Job Summary (Customer Service Representative Tucson, AZ): - Provide customer service support to taxpayers in the Tucson SRO TIA office for the Arizona Department of Revenue (AZDOR) - Assist taxpayers with tax filing, taxpayer education, refund and billing issues/disputes - Explain Arizona tax policies and procedures to taxpayers - Research taxpayer accounts and process account adjustments to resolve issues across all four tax types - Interact with customers via Live Chat, walk-in visits, corres…