Transcend: Director, GTO Innovative Medicine Operate State at 7694-Johnson & Johnson Canada Inc. Legal Entity — NeverHard

Job Details Job Function: Technology Product & Platform Management Job Sub Function: Business Systems Analysis Job Category: People Leader All Job Posting Locations: Markham, Ontario, Canada Job Description Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost‑effective, fit‑for‑purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end‑of‑life system exposure that we risk towards the end of this decade. This hybrid position will be located in Titusville, New Jersey, with alternate hybrid locations in Beerse (Belgium), Cork (Ireland), or Markham (Ontario, Canada). Remote work options may be considered on a case‑by‑case basis and if approved by the Company. The role is a key leader in the IM Transcend Team and the IM Supply Chain organization, leading a team of functional experts to support and improve the process and capability for all the end‑to‑end processes in the new business operating system. Key Responsibilities Collaborate with the Functional template owners and Functional CoE, and lead the Governance process with respect to capability improvements In partnership with Technology, sustain and manage the content & configuration elements of the system solution including process flows Partner with Master Data and ensure Delivery of connected master data and transaction data excellence that support IM Operations Ensure compliance with the IM and Transcend processes Forge effective partnerships with IT, in the development of the connection points with the Integration layer and seamlessly connect to the enterprise architecture, visualization and analytics design Work closely with the other Strategic Programs Lead to continuously embed best practice and agile methodologies in the support of IM Transcend system Ensure support across functions is established and maintained for deployed capabilities Leverage best practices across the enterprise, drive preventative action, enable enterprise/E2E knowledge‑sharing and act as an escalation point for critical user issues Develop sustainment infrastructure to oversee and assist Super Users in providing access and security controls support for the systems according to the defined processes Establish a team of experts to provide system audit and inspection support Ensure all support documentation aligns with the IM Quality Management System requirements, including creation, revision, review, and approval when it is required Ensure Sustainment functional teams understand the impact systems standards and architecture changes will have on the template capabilities and the need to engage with the Change Control Board Create and maintain infrastructure of Change Control Boards Facilitate Business Case justification for Continuous Improvement changes, and lead implementations ensuring business readiness through oversight of Business Adoption and Documentation/Training Partner with JJT Consistently seek to establish best practices in Functional CoE engagement through actively participating in Continuous Improvement opportunities Develop team resources that can achieve functional excellence and have the ability to become SMEs for multiple functional areas over time through participating in targeted development programs Partner with Transcend and IM colleagues Collaborate with senior leaders to ensure design aligns strategies and roadmaps Partner with global template team of Supply Chain experts in design, development, maintenance and improvement of global business processes and integration points Qualifications Education: Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred. Certifications helpful: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence. Required experience: Minimum 10 years of relevant work experience in business functional areas (Operations, Supply Chain, and/or Finance) working in a complex, multi‑ERP / system environment. Experience operating or supporting large‑scale ERP processes following transformation/implementation programs. Experience supporting, improving, developing, implementing, and leading operational technological processes within a global organization. Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams and senior leadership. People management and development experience (direct or indirect reports and internal/external partners). Preferred: Pharmaceuticals, Life Sciences, or other regulated industry experience; experience with business process design, engineering, or optimization; proven experience with large‑scale SAP ERP replacement projects; experience effectively leading and governing multi‑functional decision‑making bodies; experience deploying and/or improving standardized work processes, tools, and templates. Languages: Proficiency in English (written and verbal) required; proficiency in German, Dutch, or Italian helpful. Travel: May require up to 50% domestic and international travel depending on work location and business needs. Work schedule: Requires ability, through our flexible work policy, to work on‑site a minimum of three days each week, with the option for two remote workdays each week (Hybrid). Required Skills Business Alignment Cyber Investigations Developing Others Fact‑Based Decision Making Human‑Computer Interaction (HCI) Inclusive Leadership Leadership Network Configuration Management Operating Systems (OS) Operations Management Organizing Regulatory Compliance Scripting Languages Software Development Management Succession Planning Systems Development Systems Management Technologically Savvy Preferred Skills Business alignment Cyber investigations Developing others Fact‑based decision making Human‑computer interaction (HCI) Inclusive leadership Leadership Network configuration management Operating systems (OS) Operations management Organizing Regulatory compliance Scripting languages Software development management Succession planning Systems development Systems management Technologically savvy Pay Transparency The anticipated base pay range for this position is : Additional Description for Pay Transparency: Under current guidelines, this position is eligible for a discretionary performance bonus. The Company uses AI in its assessment of applicants. This job posting is for an existing position. #J-18808-Ljbffr