Tier 1 Helpdesk Support at Columbia Technology Partners — NeverHard
Tier 1 Helpdesk Support at Columbia Technology Partners in Highland Bch, Anne Arundel County. Skills: Customer Service, Network connectivity, Technical Support, Ticketing Systems, Troubleshooting. Apply on NeverHard.
Company
Columbia Technology Partners
Location
Highland Bch, Anne Arundel County
Type
full_time
Required skills:
Customer Service
Network connectivity
Technical Support
Ticketing Systems
Troubleshooting
hardware support
software support
Description: Columbia Technology Partners is seeking a System Administrator Level 1 to provide frontline technical support for end users in a fast-paced, mission-focused environment. This role serves as the first point of contact for IT support requests, assisting users with hardware, software, account access, and network connectivity issues while delivering exceptional customer service. The ideal candidate is a strong communicator with experience working in ticketing systems, troubleshooting c…