Teller at Financial Staffing Resources, Ltd. — NeverHard
Teller at Financial Staffing Resources, Ltd. in Dallas, Texas. Skills: Account Management, Communication, Customer Service. Apply on NeverHard.
Company
Financial Staffing Resources, Ltd.
Location
Dallas, Texas
Type
not_specified
Required skills:
Account Management
Communication
Customer Service
Job Description
Teller / Member Service Rep
We’re looking for a friendly, dependable, and service-focused team member who enjoys helping people and keeping things running smoothly. This position plays an important role in delivering fast, accurate service to members both in person and over the phone.
In addition to assisting members with everyday transactions and account needs, this role helps support the Call Center to ensure member calls are answered promptly. The person in this position will also provide support across departments and branches as needed.
Principal Duties and Responsibilities
Perform teller transactions at the teller counter
Post teller transactions received through incoming mail
Answer incoming phone calls and assist members with questions
Support the Call Center Supervisor with balancing the branch ATM and cash vault
Order supplies when the Call Center Supervisor is unavailable
Assist members with address changes, account adjustments, and other account maintenance needs
Order Visa Check Cards and process card maintenance requests
Process member check orders and reorders
Mail overdraft notices to members
Process ACH and check stop-payment requests
Complete ACH origination forms
Provide backup support to employees at other branches as needed
Assist other departments as needed
Perform additional duties assigned by supervisors
This is a great opportunity for someone who enjoys working with members, supporting a team, and handling a variety of responsibilities in a fast-paced credit union environment.