Technician Level 2 - Client Support Technician at ACOR Talent — NeverHard

Job DescriptionJob Description Technician Level 2 – Client Support Technician Our client is hiring for a Technician Level 2 for client support. You must be a self-starter and have the ability to multi-task when working on projects until they are completed. You will be working on customers requirements in a fast paced environment . The position is 40 hours per week and you will work from our client’s office in Salmon Arm. Required Education and Experience: Completion of a two-year related diploma from an accredited Computer Technologist diploma program (Network+ & Security+ would be preferred) or equivalent experience in a related technical field. Minimum of two years of recent, successful, and comparable work experience. Experience in using analytical skills, critical thinking, and customer service skills. Must possess and maintain a valid BC Driver’s License and have a reliable vehicle Knowledge, Skills, and Abilities: Experience with Microsoft technologies including Microsoft 365 administration and PowerShell scripting Security conscious and understands security basics Demonstrate knowledge on how networking systems work. Demonstrated ability to communicate with clients and suppliers, both orally and in writing, in an effective, respectful, and professional manner to clarify and exchange technical information. Some experience with Linux Demonstrated organizational skills and attention to detail Skills and capability to perform job duties requiring strong analytical and troubleshooting skills. Excellent documentation and ticket note hygiene Typical Job Duties Level 1 & 2 help desk technician work, including answering phones, software and hardware troubleshooting, onsite troubleshooting, and new system deployments Systems administration on Linux servers and Windows servers and desktop computers Professional services including server deployments, email migrations, networking, and wiring WAGE RANGE: $25 to $29 per hour plus Benefits (depending on experience)