Technical Writer / Technical Documentation Specialist at VDart Inc — NeverHard

Title: Technical Writer / Technical Documentation Specialist Location: Halifax, NS (Remote) Type: Contract Description: Key Responsibilities: Create, edit, and maintain technical documentation in alignment with established templates, standards, and branding guidelines. Collaborate with internal stakeholders and external customers to gather documentation requirements and validate accuracy and usability.Manage and organize documentation within SharePoint, ensuring proper version control, accessibility, and logical site structure. Maintain and enhance SharePoint sites and associated Azure Automation workflows that support documentation lifecycle processes. Edit and format existing documents to ensure consistency with company templates and industry best practices. Translate complex technical concepts into clear, concise, and user-friendly documentation for technical and non-technical audiences. Work closely with engineering, infrastructure, and support teams to ensure documentation reflects current systems, configurations, and procedures. Develop, maintain, and troubleshoot scripts (PowerShell, command-line tools) to support documentation generation and automation. Ensure documentation remains current, accurate, and compliant with change management and operational updates. Create and manage change controls, incidents, and tasks in alignment with IT service management processes. Mandatory Skills & Experience: 3 5 years of experience in technical writing or technical documentation, preferably in IT, infrastructure, or enterprise technology environments. 3 5 years of professional experience demonstrating exceptional written and verbal English communication skills. 3 5 years of hands-on experience with Microsoft Word and Excel, including advanced formatting, templates, and basic data manipulation. 3 5 years of experience working with Windows operating systems and common enterprise technologies. 2 4 years of experience using SharePoint for document management, collaboration, and site maintenance. 1 3 years of hands-on experience with Azure Automation or similar workflow automation tools. 2 4 years of experience writing, reading, and maintaining PowerShell and command-line scripts. Proven ability to collaborate effectively with cross-functional teams and stakeholders.\ Strong problem-solving skills and the ability to work independently or as part of a team. Preferred Skills: 1 2 years of exposure to additional programming or scripting languages (e.g., C#, Python). Experience working in Agile and/or DevOps environments. Foundational knowledge of IT infrastructure components, including networking, servers, and cloud platforms. Experience with version control systems and documentation tools such as Git, Confluence, or similar platforms. Bachelor's degree in Technical Communication, Computer Science, Information Technology, or a related field (or equivalent practical experience).