Technical Lead, Network Systems Data at Providius — NeverHard

// About Providius Providius has been at the forefront of innovation in the Media & Entertainment industry for over a decade, delivering solutions to complex challenges in IP media and IT infrastructure within mission-critical environments. Headquartered in Hamilton, Ontario, Canada, we are a privately held company focused on building practical, reliable systems that solve real-world problems. // What We’re Looking For Providius is looking for a Technical Lead, Network Systems & Data to help define, build, and validate the technical environments that support our next generation of network intelligence products. This is a hands-on technical role for someone who deeply understands networked systems, end devices, telemetry, configuration, and operational behaviour. This role will help determine what systems need to be built, what data needs to be collected, what scenarios need to be tested, and how technical observations should be translated into useful product requirements. // Position Overview You will work closely with engineering, product leadership, and customer-facing teams. A major part of the role will be building practical test environments, identifying meaningful system behaviours, shaping usable datasets, defining operational scenarios, and helping the team understand what is technically real, measurable, and valuable. The ideal candidate can move comfortably between hands-on technical work and product-level thinking. You should be able to configure systems, reason through network behaviour, identify useful telemetry, explain tradeoffs clearly, and help turn technical findings into product direction for real customer environments. This role is well suited to someone with experience in networking, infrastructure, media systems, AV-over-IP, observability, industrial systems, or other complex technical environments where reliability, visibility, and system behaviour matter. // Duties and Responsibilities Define, build, and maintain representative networked test environments for product development, validation, and data collection. Work hands-on with switches, endpoints, networked devices, telemetry sources, configuration, traffic flows, packet captures, and system behaviour. Identify what data should be collected from devices, networks, applications, configurations, logs, telemetry streams, and operational events. Help define realistic operational scenarios, including normal behaviour, configuration changes, degraded performance, device changes, timing issues, unexpected traffic patterns, and customer-specific use cases. Work with engineering and machine learning teams to turn real system behaviour into usable datasets, labels, feature requirements, test cases, and validation criteria. Investigate how different customer environments, device types, configurations, deployment models, and operational constraints may affect product behaviour and data requirements. Translate technical findings into clear requirements and recommendations for engineering, product leadership, and commercial teams. Help product and customer-facing teams understand what is technically possible, what is measurable, what is valuable, and what should be prioritized. Identify risks, assumptions, edge cases, and technical constraints early, and communicate them clearly. Support customer discovery, pilots, lab demonstrations, and field validation where technical depth is required. Maintain practical documentation of environments, scenarios, data sources, observations, assumptions, and requirements. Requirements // Required Skills and Experience 5+ years of experience in network engineering, systems engineering, solutions architecture, technical product work, infrastructure engineering, observability, or a closely related technical role. Strong hands-on understanding of networking concepts, including switching, routing, VLANs, multicast, traffic flows, packet behaviour, and network troubleshooting. Experience working with networked devices, infrastructure systems, telemetry, logs, configurations, monitoring tools, or packet/flow data. Ability to reason about system behaviour, operational state, failure modes, data quality, and edge cases. Ability to translate ambiguous technical goals into concrete environments, scenarios, requirements, and execution plans. Comfort working with engineering teams and communicating technical findings clearly. Strong practical judgment, including the ability to distinguish between what is theoretically possible, what is measurable, and what is useful to customers. Ability to work independently, ask good questions, organize ambiguity, and maintain forward progress without a fully defined roadmap. Strong written and verbal communication skills. // Domain Expertise (Highly Desirable) Strong candidates may bring hands-on experience across several of the following areas: Broadcast, media, or AV-over-IP systems SMPTE ST 2110, ST 2110-40, AES67, Dante, NDI, or related media transport technologies Precision timing, including PTP / IEEE 1588 and NTP Network telemetry, flow analysis, packet capture, multicast, QoS, VLANs, routing, and switching High-throughput, real-time, or low-latency network environments Operational technology or industrial protocols, including Modbus, DNP3, EtherNet/IP, or similar Observability, monitoring, SIEM, network performance, or infrastructure analytics platforms Compliance-driven environments such as NERC-CIP, NIST, PCI DSS, or similar Lab environments, test systems, customer pilots, field validation, or technical demonstrations // Nice to haves Experience working with data science, machine learning, anomaly detection, or advanced analytics teams. Experience defining datasets, labeling strategies, telemetry schemas, test scenarios, or validation criteria. Experience with network automation, scripting, Python, APIs, or data processing tools. Experience with cloud-connected and on-premise deployment models. Experience in smaller teams, early-stage product development, or environments where requirements are still being shaped. Familiarity with agile delivery, backlog management, or product discovery practices. // What Success Looks Like You help the team move from abstract technical ideas into concrete systems, data, scenarios, and requirements. You can define what a representative environment should look like, what needs to be measured, and what behaviours matter. You help engineering and machine learning teams understand the real-world system context behind the data. You help product and commercial teams understand what customers actually need, what is technically feasible, and what should be prioritized. You create clarity where there is ambiguity and help the team make better technical and product decisions. // Why join Providius Work on complex, real-world systems where reliability, visibility, and operational trust matter. Help shape a new technical product area from the ground up. Work closely with leadership, engineering, machine learning, and customer-facing teams. Join a small, experienced team where your work will have a direct impact. Build practical technology for mission-critical networked environments Benefits Dental care Extended health care On-site parking Paid time off Vision care