Technical Director IS Business Enablement, Products & Innovation at Fidelity International — NeverHard

Key Responsibilities Manage all aspects of technical delivery and relationship management across the Products and Innovation business. Act as the primary technology lead for the portfolio, serving as the Information Services (IS) technical subject matter expert and owner. Serve as the single point of contact between IS and business leadership, aligning technology strategy and delivery with business objectives. Support key business areas, including Product Development, Product Research, Investly, Fidelity Wealth and Private Wealth, Managed Accounts and Emerging Technology. Collaborate with other Technical Directors and technology leaders to ensure seamless delivery of technology solutions and services that extend beyond their direct span of control. Participate in IS division strategic planning and implementation of new technologies and modern solutions. Work collaboratively with departments within IS—Information Security, Architecture, Infrastructure, Project Governance, Business Analysts, Quality Engineering—to define and deliver optimal solutions. Educate internal stakeholders on evolving technologies through presentations and implementation of approved innovations. Ensure availability of applications, incident ticket resolution, development quality controls, and KPIs as defined in the Director’s scorecard. Work closely with the Vice President of Artificial Intelligence and assigned business units to identify, shape, and enable responsible AI capabilities. Provide consultative leadership by understanding divisions within the portfolio, influencing outcomes, aligning stakeholders, and enabling effective collaboration across the business and IS teams. Required Qualifications Completed university degree or equivalent work experience. 7+ years of technical architecture and delivery experience. Minimum 5 years of IT or Operations management experience in the financial industry. Experience in Financial Services/Mutual Fund/Asset Management Industry with progressive technology stacks. Demonstrated experience supporting and partnering with business leaders across complex financial services portfolios. Proven track record of enhancing, innovating and delivering technology solutions. Skills & Expertise Excellent verbal, written, and presentation skills. Strong management, interpersonal, and diplomatic skills; able to communicate with senior management across the organization. Excellent financial industry knowledge, especially for Transfer Agency services. Proven knowledge of the development methodology with practical experience in the development life cycle. Demonstrated team leadership skills. Strategic planning skills and the ability to influence others. Strong influencing and conflict resolution skills. Benefits Flexible working arrangements – 100% remote, hybrid, and in‑office options. Competitive total compensation, including company contributions to your group RRSP without a matching requirement. Comprehensive health benefits that start on your first day, with 100% employer‑paid premiums and up to $6,000 annually for mental health services and therapy. Parental leave top‑up to 100% of your salary for a period of 25 weeks. Up to $650 for home office equipment. Generous time‑off policy, including 2 paid days annually to volunteer at a charity of your choice. Diversity and inclusion programs, including an active network of Employee Resource Groups. Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation. Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally‑protected ground. Accommodation during the application process: Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca . #J-18808-Ljbffr