Team Leader, ERM Customer Success Americas at Check Point Software Technologies — NeverHard

Job Description Manage a team of CSM's across the Americas Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals Serve as the primary liaison for clientele across the Americas, ensuring optimal satisfaction and value realization Champion customers' interests, influencing product direction and enhancements Lead customer engagement initiatives, emphasizing the value proposition of Cyberint's offerings Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth Spearhead internal process enhancements tailored to customer requirements Gather and channel customer feedback, reinforcing their voice within Cyberint's framework