Support Services Administrator at Rentokil Initial — NeverHard
Support Services Administrator at Rentokil Initial in Concord, York region. Skills: Customer Service, Data Entry, Invoicing, Sales Support. Apply on NeverHard.
Company
Rentokil Initial
Location
Concord, York region
Type
contract
Required skills:
Customer Service
Data Entry
Invoicing
Sales Support
Job DescriptionJob Description
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified technicians use innovative technologies to protect millions of homes and businesses throughout Canada. This role supports our commercial and residential customers while providing World Class customer service.
Role Designation:
Hybrid (3 days/week)
Location:
99 Locke Street, Unit #1, Concord ON L4K 0J2
Salary:
$45,700 annually
Job Responsibilities
Various portal management, including receiving and closing work orders and dispatching as appropriate
Supporting Sales Team on RFPs (Requests for Proposals)
Pest Pac (internal system) management, including scheduling, creating accounts and managing recurring set-ups
Re-scheduling any services that may not have been completed
Creating consolidated invoice set ups
Organizing and storing all associated contract files in one consolidated client folder
Creating consolidated invoice set ups as per Province
Reviewing all completed orders in branches and sending invoices to respective contacts for payment
Following-up with Operations Mangers to gather any missing service reports
Responding to any invoicing corrections, disputes or inquiries
Other duties as may be assigned from time to time
Assist with A/R for the National accounts
Requirements
Undergraduate degree or College diploma from any related field
Excellent interpersonal and customer relations skills
Demonstrated strength in verbal and written communications
Strong attention to detail
Previous experience working with RFPs (Requests for Proposals) preferred, but not mandatory
Ability to multi-task effectively
Strong team player with a positive attitude
Benefits
Why Choose Rentokil-Terminix?
A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience. You will receive some great benefits (if eligible) during your tenure with us:
You are paid during your training!
Great benefits - Medical, Dental, and Vision
Employer-matched RRSP program up to 3.5% of your base salary per year
Paid sick and vacation days
Short and long-term disability
Life Insurance
Ability to make commission bonus’s (after 3-month probation)!
Competitive compensation
Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.