Supplements Department Manager at Goodness-Me — NeverHard

Goodness Me! Locke St Location, 176 Locke St. South, Hamilton, Ontario, Canada Job Description Posted Thursday, June 4, 2026 at 4:00 AM Supplement Department Manager – Hamilton – Locke Street store location. In this role, you will connect with people every single day, help make a positive impact on their lives, and build lasting relationships with customers. You will work closely with suppliers to gain valuable knowledge on new and existing products. Responsibilities Ensure a highly positive Goodness Me! experience by enthusiastically greeting each customer, offering assistance, recommending appropriate products, and providing relevant information. Maintain a high level of product and service knowledge. Maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. Build and maintain relationships with new and returning customers. Replace used stock, rotate current stock, and ensure satisfactory inventory levels. Participate in merchandising and promotional activities. Assist with inventory management. Assist with cleaning and ensure an orderly supplement department. Execute performance management conversations with team members within the department. Assist in rolling out new policies and ensure team members are compliant. Qualifications 1‑3 years of previous retail management experience, preferably in supplements, herbal remedies, and personal care products. Experience in maintaining operational excellence in retail stores (payroll, shrink and inventory management, etc.). A solid understanding of sales forecasts for establishing key targets for the department. Driven and self‑motivated with a strong work ethic. A strong understanding of or education in Holistic Nutrition or Natural Health is required. Hours of work are primarily daytime shifts, with evening/weekend availability. Benefits Extended Health Benefits 20% discount Safe, respectful, and inclusive workplace Primarily daytime hours Goodness Me! is an equal opportunity employer which values diversity in the workplace. We do not discriminate in making employment decisions based upon race, colour, gender, religion, national origin, age, disability, marital status, sexual orientation, or any prohibited grounds. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required. #J-18808-Ljbffr