Supervisor, Scheduling Services Contact Center at UPMC — NeverHard

Purpose: Under the general direction of the Manager, Scheduling Services, the Supervisor, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Supervisor, Scheduling Services will act as a…