Supervisor Call Center - Digestive Health - Allegheny Center - Full Time at Highmark Health — NeverHard
Supervisor Call Center - Digestive Health - Allegheny Center - Full Time at Highmark Health in Pittsburgh, Allegheny County. Skills: Call Center Operations, Problem Solving, Supervision, Training. Apply on NeverHard.
Company
Highmark Health
Location
Pittsburgh, Allegheny County
Type
not_specified
Required skills:
Call Center Operations
Problem Solving
Supervision
Training
Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Responsible for organizing and directing the daily activities within the call center operation. Supervise, train and guide call center agents to execute their tasks. Responsible for resolving problems and complaints. Monitor agents and supervise call center performance, as well as analyze reports. Prepare and develop schedules to control adequate staffing levels. ESSENTIAL RESPONSIBILITIES: Supervise the daily activities of…