Student Services Center Specialist at Учреждение SDU University — NeverHard

Functional Responsibilities: Preparing and issuing necessary certificates and transcripts for students; Receiving and processing online applications; Resetting portal passwords and reissuing student ID cards; Managing document workflow and working with information systems (BPM, PMS, SIS, SR); Responding to inquiries received via phone and email; Receiving applicants’ documents from the Admission Committee; Providing suggestions for improving the service process. Requirements: Higher education (Bachelor’s or postgraduate degree); Proficiency in Kazakh, Russian, and English (at least Intermediate level); Minimum 1 year of work experience; Proficiency in MS Office, Google Apps, and information systems; Strong written and verbal communication skills; Organizational and interpersonal skills; Stress resistance, responsibility, and the ability to communicate effectively in a multicultural environment. Conditions: Employment under the Labor Code of the Republic of Kazakhstan; Work schedule: Monday to Friday, 8:30 AM – 5:30 PM, lunch break 12:30 PM – 1:30 PM; Access to a new innovative library on campus; 50% discount on meals at the university cafeteria; Discounts for English language courses; Free services from the on-campus “Zhanūya” medical center; Free services from the Psychological Counseling Center for employees.