Store Manager (Okotoks) at Suzanne's u0026 Jenny's — NeverHard

About Your Role We have deep-rooted clientele between the ages of 35 - 60+ who have supported Suzanne’s for years and appreciate personalized, one-on-one attention. Training and working alongside the District Manager you will be responsible for proactively overseeing and coaching a passionate team of Fashion Associates. Our Store Managers are at the center of all store activities - ensuring exceptional customer service is being delivered, sales are generated, promotions are highlighted, and participates in all the essential duties that are necessary to the effective execution of day-to-day store operations, including: Managing a team of associates to achieve key performance indicators using appropriate leadership methods. Recording, tallying, and verifying store and individual employee sales targets. Leading and directing strategic planning, store marketing, operations, and scheduling. Overseeing onboarding, training, performance, and support of new associates. Responsible to proactively communicate procedural updates and changes to retail team. Ensuring company customer service delivery standards are achieved through continuous improvement strategies. Preparing reports and statistics related to areas of responsibility for Senior Leadership Team. Collaborating with head office on expected deliveries of new merchandise. Communicating with HO on a regular basis to support clients, store operations, and employee relations. Upholding company culture and core values. Why You’ll Love Working with Us We are creative, fun, and passionate about fashion. Participate in Managers Bonus Program, eligible April through December. Unlimited commission potential – $25 for every sale over $600. Build a stylish wardrobe with a 50% employee discount. Comprehensive extended health & dental benefits. Opportunities for professional development and future advancement. Educational insight and knowledge of our Canadian brand-lines. Please note, only candidates who answer the pre-screen questions will be considered. Job Types Full time, Permanent Benefits Dental care Extended health care Life insurance On-site parking Store discount Application question(s) Tell me about a time you had a store or team member consistently missing sales targets or KPIs. What steps did you take, and what was the outcome? Are you familiar with Suzanne's & Jenny's? This Store Manager position is for our Okotoks location, if you do not live in Okotoks, are you comfortable with the required daily commute? What do you believe you are personally accountable for as a Store Manager, regardless of external challenges? What factors are most important to you when choosing a company to work for, aside from compensation? Experience Retail management: 2 years (required) Fashion retail: 2 years (required) Licence/Certification Driving Licence (required) Work Location In person #J-18808-Ljbffr