Sr Systems Engineer at Equest — NeverHard

Sr Systems Engineer Altera Digital Health US or Canada -EST time Role Overview This is a remote position with rotating shift coverage and minimal travel requirements to support client needs and occasional on-site meetings. Key Responsibilities Implement, support, and maintain enterprise-level Citrix environments Install, configure, and manage Citrix servers, ADCs, and related infrastructure Identify opportunities to standardize, optimize, and automate existing processes Investigate, troubleshoot, and resolve incidents and problems related to Citrix and associated systems Act as a Tier 3 escalation point for complex Citrix support and troubleshooting issues Engage in advanced technical problem-solving across multiple technology platforms Participate in 24x7 on-call support rotations Perform additional duties and special projects as assigned Contribution to Team Synergy Conduct comprehensive root cause analysis and problem management, sharing findings with the team to improve processes Promote knowledge transfer and collaboration to enhance overall team expertise Take ownership of assigned tasks and provide timely project status updates Qualifications Academic and Professional Requirements Bachelor's degree in Computer Science, Information Systems Management, or a related field, or equivalent practical experience Citrix certification: CCA-V - Citrix Virtual Apps and Desktops 7 Administration Experience and Technical Skills Minimum of 6 years of experience as a Citrix Virtualization Engineer/Administrator, including assessments, planning, implementation, and upgrades or migrations in large-scale environments (2,000+ users), preferably within a healthcare setting Preferred (but not required) Citrix certifications: Citrix Certified Enterprise Engineer (CCEE) Citrix Certified Professional - Virtualization (CCP-V) Citrix Certified Expert - Virtualization (CCE-V) Citrix Certified Professional - Networking (CCP-N) Hands-on experience with Citrix technologies, including: Citrix Virtual Apps and Desktops (CVAD 2203 or later) StoreFront FsLogix Citrix Provisioning Services (PVS) Machine Creation Services (MCS) Citrix Cloud and Citrix in Microsoft Azure Troubleshooting Login Performance Issues Strong understanding of Citrix architectural dependencies and industry best practices Experience working in Microsoft Azure cloud environments Familiarity with ITSM tools such as ServiceNow 80-95k USD The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education