Solution Architect - CRM - Senior at Innosystech Inc — NeverHard

Job Title: Senior Solution Architect - CRM Location: Toronto, Ontario Work Model: Onsite Duration: 6 months Extension: 1 Time Must Haves Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms. Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components. Demonstrated experience designing Enterprise - Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms. Produce architecture deliverables including: Physical Architecture Diagrams, Solution Architecture Documents, Integration Architecture Specifications, Security Architecture Designs, Data Flow Diagrams, Environment Architecture Description / Responsibilities / Skills Project Overview Ontario's 19 regulatory ministries, supported by over 3,500 frontline staff, deliver essential compliance services such as licensing, inspections, monitoring, investigations, and enforcement. These ministries currently rely on fragmented and aging IT systems that are duplicative, costly and hinders the government's ability to share data, assess risk, and deliver consistent user experiences. RCO, OMAFA, and LRC are leading the development of a Common Compliance Management Platform (CCMP). The CCMP will align with the OPS Target State Architecture and support an integrated, scalable, and user-centered approach to compliance service delivery. Role Overview The Senior Solution Architect will lead the design of CCMP solution architecture that meet client business needs while aligning with OPS I+IT standards, policies, service specifications, and best practices. Key Responsibilities Provide Solution Architecture consulting services to support design, development, implementation, and evolution of a common enterprise platform supporting regulatory programs. Conduct detailed analysis of the Microsoft Dynamics technology stack and existing regulatory program internal solutions to identify reusable and out of the box components. Collaborate closely with Enterprise Architecture, Solution Delivery Teams, business stakeholders, and technical teams to translate business specific requirements across multiple lines of business. Define platform implementation roadmap and integration requirements for a common enterprise platform. Technical Skills Knowledge and experience in Cloud Security Architecture and IAM, including Microsoft Entra ID, role-based access controls, and enterprise security best practices. Communication and Collaboration Skills Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements. Deliverables Enterprise platform design for multi-business onboarding and multi-tenancy. Reusable component, data model, workflow, and service assessment. Environment, deployment, and operational architecture strategy. Technology decision records, standards, and design patterns. Phased implementation roadmap, migration strategy, and client onboarding approach. Architecture governance, risk assessment, and implementation support. Experience & Skill Set Requirements Technical Skills (60%) Knowledge and experience in Microsoft Dataverse Architecture, including data modeling, entity design, security models, and data management strategies. Knowledge and experience integrating enterprise applications using MuleSoft and other enterprise integration technologies, including API-led connectivity and service orchestration. Experience designing and implementing Dynamics 365 Security Models, including business units, security roles, access controls, and data segregation strategies. Demonstrated experience designing multi-tenant enterprise platforms supporting multiple lines of business through configurable and reusable solution components. Experience designing, documenting, and governing REST-based API architectures and enterprise integration standards. Demonstrated hands-on experience implementing and optimizing Power Automate workflows and business process orchestration solutions. Knowledge and experience designing external-facing and internal-facing digital solutions using Power Pages and related Microsoft technologies. Experience developing and governing Dynamics 365 extensions, including Plugins, PCF Controls, Custom APIs, and Azure-hosted custom components. Demonstrated experience in Enterprise Data Architecture, including common data models, data integration, migration strategies, and information governance. Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID, role-based access controls, and enterprise security best practices. Demonstrated experience establishing architecture standards, reusable design patterns, technology roadmaps, and solution review processes. Communication, Consultation, Collaboration and Facilitation Skills (40%) Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements and architecture approaches. Strong communication skills with the ability to translate complex technical concepts and architecture decisions into clear business-focused recommendations. Demonstrated experience facilitating architecture workshops, design sessions, and stakeholder meetings to achieve consensus across multiple lines of business. Experience collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams to ensure alignment with enterprise standards and strategic objectives. Proven ability to engage, influence, and provide trusted advisory services to senior executives, business sponsors, product owners, and technical stakeholders. Demonstrated experience gathering, analyzing, and translating business and technical requirements into scalable solution architectures and implementation roadmaps. Experience presenting architecture assessments, solution options, recommendations, and technical risks to governance committees, executive audiences, and project teams. Strong facilitation, negotiation, and consensus-building skills to resolve competing priorities, technical constraints, and stakeholder expectations. Demonstrated experience leading architecture reviews and providing technical guidance, mentorship, and direction to project and delivery teams. Strong written communication skills with experience producing architecture documents, design specifications, standards, roadmaps, and executive briefing materials.