Service / Retail Manager at MacDonald Search Group — NeverHard

Job DescriptionJob DescriptionAre you a natural leader who thrives in a dynamic, hands-on environment? Do you want to run a business like it’s your own, but with the backing of a massively successful national brand? Our client is seeking an energetic, people-first Manager to take the reins of one of their Kamloops locations. This isn’t a "sit behind a desk and stare at spreadsheets" kind of role. This is your chance to lead by example, inspire a dedicated team, and be the face of a brand known for its exceptional customer service. If you are ready to take true ownership of a business, crush goals, and inject your own leadership style into a collaborative environment, our client wants to meet you. What you will be doing: You are the heartbeat of the branch. You aren’t just managing operations; you are building a culture of excellence and genuine customer connection. How you’ll make a difference: The Ultimate Brand Ambassador: You love people. You’ll spend roughly 90% of your day customer-facing, ensuring every person who walks through the door receives world-class care and attention. Revenue Driver: You’ll identify organic opportunities to add value to the customer experience, effortlessly boosting your store’s revenue and performance. Coaching & Culture: You will strategically manage your team’s time, keep everyone aligned on goals, and foster a supportive environment where people actually look forward to coming to work. Lead by Example: You don't just delegate; you roll up your sleeves and show your team what success looks like. Who You Are: You are a motivator, a problem-solver, and someone who sees an opportunity where others see a challenge. Experienced Leader: You bring 3+ years of management and/or leadership experience. People Developer: You genuinely care about your team’s career growth and take pride in helping ordinary people do extraordinary things. Resilient & Resourceful: You are intrigued by challenges and know when to leverage your team—and when to ask for help—to get the job done. Our client understands that to get the best out of you, they need to give you the best. Here is what’s waiting for you: Real Work-Life Balance: Forget unpredictable schedules, grueling retail hours, and late nights. Our client values your time outside of work and offers stable, predictable scheduling. Immediate Security: No waiting periods. Your comprehensive benefits and pension package start on Day One. Autonomy to Innovate: You will see the direct impact of your hard work and be given the freedom to try new things and make the space your own. Limitless Growth: This is a rapidly growing organization. If you want to climb the ladder, they will provide the training, skill development, and advancement opportunities to get you there. The successful candidate will be rewarded with a generous compensation/benefits package (base salary of $75,000-85,000 per year), long term growth opportunities and the backing of the world's largest company in its niche space. Interested candidates are asked to apply ASAP!