Service Receptionist at Scarborough Toyota — NeverHard

Scarborough Toyota is currently seeking a Service Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership. Purpose/Summary of Position: As the “director of first impressions” for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff, maintaining a positive and courteous demeanour in all interactions In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties. Key Accountabilities & Objectives: The Receptionist is responsible for handling incoming calls to the dealership and ensures all customers’ calls are answered promptly and responded to in a professional and polite manner and their needs are attended to in an efficient fashion. In-person guest greeting and sales coordination Processing payment for service customers Supporting the Service Coordinator booking appointments and updating Service databases Promptly communicate customer concerns/issues to appropriate manager when required Maintains a keen sense of staff on duty, who is with customers, completing retail deliveries, on lunch breaks, on vacation or absent etc. May provide clerical back up support to other departments as required and be assigned administrative tasks as needed Other administrative duties for both sales and service departments as needed Special Requirements: Minimum High School Diploma Post Secondary preferred Reception or Administration preferred Previous experience in a dealership environment preferred Why We’re Awesome: Commitment to an exceptional employee experience Full benefit programs & competitive compensation plans Employee and Family Assistance Program Collaborative work environment & group support Qualified applicants are invited to apply with resume and cover letter. Scarborough Toyota is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at (416) 751-1557 ext 4004 or humanresources@scarboroughtoyota.ca to make your needs known in advance. In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization. As an equal opportunity employer, we encourage applications from all qualified individuals, including persons with disabilities, visible minorities, women, and Indigenous peoples. We appreciate your interest in joining our team; however, only candidates selected for an interview will be contacted. Scarborough Toyota is an equal opportunity employer. We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment process. #HP1