Service Manager at Ascension Property Services — NeverHard
Service Manager at Ascension Property Services in Farmers Branch, Dallas. Skills: Customer Satisfaction, Incident Management, Problem Management, Process Improvement, SLA Management. Apply on NeverHard.
Company
Ascension Property Services
Location
Farmers Branch, Dallas
Type
full_time
Required skills:
Customer Satisfaction
Incident Management
Problem Management
Process Improvement
SLA Management
Service Desk Operations
Service Manager Communication
Ascension Property Services (APS), based in Palo Alto, CA, is seeking a Service Manager to lead our IT service operations for innovative software solutions. In this role, you will manage a high-performing support team, oversee incident and problem management, and ensure SLAs and customer satisfaction targets are consistently met. You will collaborate closely with product and engineering on releases and escalations, drive continuous improvement across processes and tools, and champion an inclusi…