Service Manager at Ascension Property Services — NeverHard
Service Manager at Ascension Property Services in Addison, Dallas. Skills: Continuous Improvement, Customer Satisfaction, IT Operations, Incident Management, Leadership. Apply on NeverHard.
Company
Ascension Property Services
Location
Addison, Dallas
Type
full_time
Required skills:
Continuous Improvement
Customer Satisfaction
IT Operations
Incident Management
Leadership
Problem Management
SLA Management
Service Management
Ascension Property Services (APS), based in Palo Alto, CA, is seeking a Service Manager to lead our IT service operations for innovative software solutions. In this role, you will manage a high-performing support team, oversee incident and problem management, and ensure SLAs and customer satisfaction targets are consistently met. You will collaborate closely with product and engineering on releases and escalations, drive continuous improvement across processes and tools, and champion an inclusi…