Service Dispatch & Operations Coordinator Confidential Search at Fuze HR Solutions Inc. — NeverHard

Job DescriptionJob Description Service Dispatch & Operations Coordinator (Confidential Search) We are seeking an experienced Service Dispatch & Operations Coordinator to support a fast-paced field service operation. This role is responsible for coordinating field personnel, managing service schedules, and ensuring efficient execution of daily operational activities. The position serves as a key coordination point between field teams and internal stakeholders, ensuring work is scheduled, tracked, and completed accurately and on time. Key Responsibilities Schedule and coordinate field personnel for service and project-based work Manage daily and forward scheduling to optimize resource allocation Create, update, and maintain work orders within internal systems Communicate assignments, updates, and changes to field teams in real time Monitor active work throughout the day and adjust schedules as required Support field staff with documentation, system access, and operational issues Coordinate materials, parts, and logistics to support job completion Track job progress, completion status, and schedule adherence Assist with basic operational reporting and performance tracking Support data accuracy across scheduling, work orders, and time tracking Maintain clear communication with internal teams regarding operational updates Provide general administrative and coordination support as required Required Experience Minimum 5+ years in: Service dispatching Field service coordination Scheduling or operations support in a service environment Experience working in a fast-paced, multi-tasking operational setting Strong ERP or work order system experience (similar platforms acceptable) Intermediate Microsoft Excel proficiency Experience supporting mobile or field-based teams Preferred Experience Background in field service, maintenance, or industrial operations environments Exposure to workforce scheduling, routing, or service coordination Experience managing competing priorities in real-time operational settings Familiarity with operational tracking, reporting, or performance metrics Skills & Competencies Strong organizational and prioritization skills Ability to manage shifting priorities in a time-sensitive environment Clear and professional communication with field and office teams High attention to detail in scheduling and data accuracy Problem-solving mindset with a proactive approach Ability to work independently within established processes Strong sense of urgency and accountability Compensation & Benefits Competitive base salary based on experience Performance-based bonus program Comprehensive benefits package Pension/retirement savings plan with employer contribution Full-time weekday schedule (day shift) Onsite role Additional InformationThis is a confidential search for a key operational coordination role within a service-based environment. The successful candidate will play a critical role in ensuring efficient coordination between field teams and internal operations while supporting overall service delivery performance. If interested, please email resume to Ireneh Omere. Please note that only suitable will be contacted. Lead RecruiterIreneh — iomere@fuzehr.com #ONDT