Service Advisor at Fredericton Kia — NeverHard

Exciting Career Opportunity Service Advisor - Fredericton Kia At Fredericton Kia, we believe the service experience should feel just as exciting and trustworthy as buying a vehicle. As we prepare to move into our brand-new prime location in the coming weeks, we are looking for a customer-focused, driven, and professional Service Advisor to join our growing team. This is an exciting opportunity to be part of a dealership entering a new chapter of growth, energy, and elevated customer experience. Position Summary As a Service Advisor, you are a key connection point between our guests and the technical service team. Your role ensures every guest receives clear communication, expert guidance, and an experience rooted in trust, transparency, and professionalism. The Service Advisor is responsible for managing all aspects of customer service interactions within the Service Department. From booking appointments to explaining repair recommendations and following up after service visits, you play a vital role in customer satisfaction, operational efficiency, and dealership success. What We’re Looking For Strong customer service and communication skills. Ability to multitask and stay organized in a fast-paced environment. Positive attitude with a team-first mentality. Confidence in presenting recommendations and explaining vehicle maintenance needs. Strong attention to detail and accuracy. Reliable, punctual, and professional. Previous automotive service advising, parts, or dealership experience is Why Join Fredericton Kia? Competitive wage + performance-based bonuses Monday–Friday schedule — no nights or weekends! Training and support to help you grow your skills and confidence Comprehensive benefits with EFAP, medical, dental and life insurance Be part of an exciting dealership relocation to a new prime location. Opportunity for growth and development within Shift Auto Group. The opportunity to represent and grow an exciting brand like Fredericton Kia in a fast-growing market. If you’re passionate about customer service, enjoy working in a fast-paced environment, and want to be part of an exciting new chapter at Fredericton Kia, we’d love to hear from you.