Senior Technical Support Analyst at Purdue University — NeverHard
Senior Technical Support Analyst at Purdue University in Lafayette, Tippecanoe County. Skills: Connectivity Issues, Customer Service, Hardware Troubleshooting, Technical Support, software troubleshooting. Apply on NeverHard.
Company
Purdue University
Location
Lafayette, Tippecanoe County
Type
full_time
Required skills:
Connectivity Issues
Customer Service
Hardware Troubleshooting
Technical Support
software troubleshooting
Senior Technical Support Analyst City: West Lafayette Job Description: Job Summary The Senior Technical Support Analyst provides frontline technical support for Athletics Information Technology services. This role is responsible for diagnosing and resolving routine hardware, software, and connectivity issues for Athletics users, documenting incidents and resolutions in approved systems, and ensuring consistent, high-quality customer service. Issues that are complex, recurring, or beyond establi…