Senior Software Engineer (EST Zone) at Hi Auto — NeverHard

Job DescriptionJob Description Hi Auto is the most trustworthy AI order taker for drive-thrus. Built for scale. Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale. Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players. We are seeking a Senior Software Engineer available during EST business hours. About the role: Our backend is developed all in Python running in the cloud over k8s. It’s not a typical backend interacting with a UI frontend. It handles audio streams in real-time and runs our key AI algorithms. Our systems integrate with a large number of third party services. Robust and clean handling of these integrations is crucial. In this role, you will: Integrate with new POS systems and digital menu boards Build data pipelines to process restaurant menus Support existing integrations and pipelines Debug and solve complex customer issues Lead communication with integration partners to deliver the integrations Estimate, plan and deliver the integration projects Handle a large set of complex and diverse customer issues Create documentation for integrations Requirements 7+ years experience in Python Strong backend development and software architecture skills Experience in developing and deploying multiple projects used in production Proficient with Async IO Experience with CI/CD, Clouds (AWS/GCP/Azure), Linux, Docker, Kubernetes, 3rd Party API integrations Experience with Data Pipelines, ETL Prior experience working in startups BSc in Software Development or equivalent industry experience Bonus: 1+ years of experience in technical leadership Knowledge of concurrency Experience with gRPC, WebRTC