Senior Officer, Academic Language & Literacy at UNSW — NeverHard

Employment Type: Full Time (35 hours per week) Duration: Continuing Remuneration: Level 7 from $113k + 17% superannuation & leave loading Location: Kensington NSW (Hybrid Working Arrangements) Why your role matters The Senior Officer, Academic Language and Literacy Development plays a key role in designing, delivering, and evaluating inclusive, scalable programs that strengthen students' academic literacy skills. Working across the student lifecycle, you will support the integration of academic literacies into curriculum, develop co-curricular learning opportunities, and contribute to initiatives that promote student engagement and success. The key responsibility of the Senior Officer, Academic Language and Literacy is running the award winning Academic Language & Literacies Embedding Program (ALL-E) which supports over 25,000 student engagements per year. This role requires the ability to arrange, manage and administrate multiple collaborations per term with academic staff, faculties, and central teams. You will also co-design and teach academic literacies sessions while supporting the implementation of technology-enabled learning solutions. In addition to ALL-E, you will contribute to strategic university-wide initiatives, including the English Language & Academic Literacies Support Framework. Working under the guidance of the Lead, Academic Success and Faculty Engagement, this role offers an opportunity to make a meaningful impact on the student learning experience at UNSW. Specific accountabilities include: Manage the Academic Language & Literacies Embedding Program (ALL-E). Contribute to the development and rollout of technology-enabled platforms and tools that enhance student access to academic language and literacy support. Support the implementation of the English Language & Academic Literacies Support Framework. Assist in the evaluation of student needs and program impact through data analysis, feedback collection, and reporting, contributing to continuous improvement and evidence-informed practice. Coordinate and administrate the ALL-E program, including managing multiple stakeholder relationships per term. About You: Relevant tertiary qualification in education, applied linguistics, TESOL, academic development, or a related field. Demonstrated experience in developing and delivering academic literacy and English language support resources and programs in a tertiary context. Familiarity with adaptive learning technologies and digital platforms for academic support. Strong understanding of inclusive education principles, including UDL and support for diverse student cohorts. Proven ability to collaborate with academic staff to embed academic skills into curriculum and assessment. Excellent communication and stakeholder engagement skills, with the ability to work effectively across teams and disciplines. Ability to manage and administrate a complex, university-wide initiative. Experience in evaluating program effectiveness using data and feedback. Commitment to UNSW’s values, strategic priorities, and student success agenda. This role requires the successful candidate to hold a valid paid Working with Children’s Check. For further details on role responsibilities and skills & experience required, refer to the position description found under the position listing on Jobs@UNSW. Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: Flexible working options. Career development opportunities. 17% Superannuation contributions and additional leave loading payments. Additional 3 days of leave over Christmas period. Discounts and entitlements (retail, education, fitness). For further details on the benefits, please visit https://www.jobs.unsw.edu.au/lifestyle-benefits Pre-Employment Checks Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for. These pre-employment checks may include a combination of some of the following checks:- National and International Criminal history checks Entitlement to work and ID checks Working With Children Checks Completion of a Gender-Based Violence Prevention Declaration Verification of relevant qualifications Verification of relevant professional membership Employment history and reference checks Financial responsibility assessments/checks. Medical Checks and Assessments Compliance with the necessary combination of these checks is a condition of employment at UNSW. How to Apply: Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before 11.55pm Monday 29th June 2026. Please note: Sponsorship is not available for this role, valid Australian working rights are required on application. Job queries contact: Chloe Gane, Talent Acquisition Consultant E: chloe.gane@unsw.edu.au (applications to the address cannot be accepted, please apply online) UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.