Senior Manager at Covista in Darien, DuPage County. Skills: Customer Support, Process Improvement, Team leadership, Telecommunications, network performance. Apply on NeverHard.
Company
Covista
Location
Darien, DuPage County
Type
full_time
Remote: Yes
Required skills:
Customer Support
Process Improvement
Team leadership
Telecommunications
network performance
Covista seeks a Senior Manager to lead delivery of telecom solutions for business clients. You will oversee voice and data service operations, manage a technical support team, and ensure reliable, high‑quality connectivity. Responsibilities include optimizing network performance, handling escalated customer issues, coordinating with engineering on service improvements, and driving process efficiency. You’ll use data and KPIs to guide decisions, mentor staff, and uphold Covista’s culture of reli…