Senior Manager, Control Testing Reporting and Operations (Global Security) at Royal Bank of Canada — NeverHard

Job Description What is the opportunity? The Senior Manager, Control Testing Reporting and Operations is a strategic role that bridges testing execution with data-driven insights and process. You'll play a key part in the control testing function, responsible for orchestrating the team's testing activities while transforming raw testing data into actionable intelligence. What will you do? Maintain and update the team's testing schedule, tracking completion status, due dates, and resource assignments across all active engagements Build and maintain Excel-based dashboards and reporting tools to track testing completion, deficiency counts, aging issues, and remediation progress Perform data analysis on control testing results to identify trends, recurring failures, and areas requiring deeper investigation Identify repetitive manual tasks within the testing cycle that are candidates for automation or AI-assisted processing Support the build-out of automated reporting templates and testing workflows using available tools (Excel macros, Power Query, Python, or RPA) Prepare and maintain testing trackers, issue logs, and status reports to support team-wide visibility and accountability Ensure all workpapers, evidence files, and supporting documentation are stored and organized per quality standards Develop team capability in translating data into compelling narratives; coach team members on how to articulate findings in both technical and business terms for different audiences Model cross-functional collaboration, represent and escalate issues and opportunities to senior leadership What do you need to succeed? Must-have 7+ years of experience in IT Risk, IT Audit, or technology controls within the financial services industry, with at least 2 years in a team lead or supervisory capacity Bachelor’s degree in information systems, Computer Science, Finance, or a related field Strong understanding of data analytics and governance frameworks; ability to investigate and articulate the "story" behind control testing data—not just what the numbers show, but why patterns emerge; demonstrated capability to translate technical data insights into business-relevant narratives. Note: Control testing execution is not required for this role; expertise in understanding and analyzing the data generated by control testing activities is essential. Advanced Excel proficiency including pivot tables, Power Query, VLOOKUP/XLOOKUP, conditional formatting, and dashboard construction; expertise in designing advanced reporting models (dashboards, KRI trackers, issue aging reports, testing coverage summaries); ability to build and automate recurring management reports (weekly, monthly, quarterly); data analytical mindset to identify patterns, systemic weaknesses, and recurring failures Experience with scheduling, resource planning, and team capacity management in a structured program environment Familiarity with GRC platforms (ServiceNow GRC, RSA Archer, or equivalent) and document management systems Exceptional reporting and communication skills Professional certifications strongly preferred (CISA, CRISC, CISSP, CIA, or CPA) Familiarity with one or more industry frameworks (COBIT, NIST CSF, ISO 27001, ITIL) Nice-to-have Advanced knowledge of process automation tools and emerging AI-assisted analytics capabilities Experience leading or supporting digital transformation initiatives within risk and compliance functions What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to take on progressively greater accountabilities Access to a variety of job opportunities across business Job Skills Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Performance Management (PM) Additional Job Details Address: 16 YORK ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-06-12 Application Deadline: 2026-06-30 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.