Senior L&D specialist at Международный Аэропорт Алматы, АО — NeverHard

ATTENTION: This vacancy is open for the period of temporary absence of the incumbent employee due to maternity leave, with the possibility of subsequent transfer to another position, subject to the availability of vacancies. Founded in 1935, Almaty International Airport is the largest air gateway in Kazakhstan and, since 2020, has been part of TAV Airports , a member of the Groupe ADP – the world’s leading airport management platform operating in 29 countries . Our mission – connecting CIS countries to the world through a seamless, world-class travel experience. Our vision – by 2030, to become Asia’s most desired gateway with the largest number of destinations in Central Asia, delivering innovative travel and cargo experience, and driving sustainable growth for local communities. Our values – Safety & Responsibility, Customer & People Centricity, Innovation & Agility, Collaboration & Transparency, Excellence & Passion. We are committed to operational excellence, customer satisfaction, and continuous innovation, while upholding the highest standards of safety, sustainability, and service quality. Job summary: We are looking for a proactive and experienced Senior Learning & Development Specialist to join our team. In this role, you will be responsible for identifying training needs, designing and delivering effective learning programmes, and ensuring the successful implementation of the annual training plan across Almaty International Airport. You will also coordinate trainers and training providers, maintain accurate training records, support ACI-accredited programmes, and prepare compliance and KPI reports. If you are passionate about employee development, operational excellence, and creating impactful learning experiences, we would love to hear from you. Key Responsibilities: Conduct Training Needs Analysis in collaboration with relevant departments and consolidate inputs for the annual training plan and budget. Design, deliver, and evaluate training programmes, including ACI ATP courses delivered under ALATA. Coordinate internal and external trainers, including scheduling, logistics, training materials, and participant management. Maintain accurate training records and prepare regular compliance, KPI, and management reports. Support ACI accreditation activities and ensure the quality and accuracy of training documentation. Assist in preparing for and supporting internal and external audits related to training and development activities. Qualifications Requirements: Bachelor’s degree in Human Resources, Education, Business Administration, or a related field; Master’s degree is considered an advantage. Minimum 2–3 years of relevant experience in L&D or corporate training. Experience in an airport, aviation, ground handling, or large service-industry environment is preferred. Familiarity with ACI, ICAO, or IATA training standards is considered an advantage. Advanced proficiency in Microsoft Excel, including reporting and dashboard preparation. Strong PowerPoint skills and experience in preparing professional training materials and presentations. Confident user of Learning Management Systems (LMS) and Training Management Systems (TMS). What do we offer? Employment in accordance with the Labor Code of the Republic of Kazakhstan. Office location - Almaty International Airport. Working hours from 8.00 to 17.00, lunch break from 12.00 to 13.00. Annual paid leave of 24 calendar days (1 paid day-off for birthday after 1 year of employment). Annual bonuses on performance results, annual salary indexation. Voluntary Medical Insurance (after probation period). Hybrid work (up to 5 days from home per month upon Line Manager's approval). Corporate meals. Shuttle bus. Trainings, e-Learning Academy. ALA ensures equal opportunities for every applicant, excluding any form of discrimination based on: race, color, gender, religion, language, marital status, sexual orientation, political opinion, ethnicity, health, disability, family obligations, trade union activity, or age. Join our team today and become a vital part of our global airport family, comprising dedicated professionals who work together to ensure a future of seamless travel experiences!