Senior Infrastructure, Cloud & Platform Engineer at Hercules SLR — NeverHard

Hercules Group of Companies is seeking an experienced Senior Infrastructure, Cloud & Platform Engineer to serve as the technical owner of the organization's core IT infrastructure and platform ecosystem. This senior hands-on role is responsible for designing, maintaining, securing, and evolving the technology foundation that supports our operations across Canada. The successful candidate will own the infrastructure, connectivity, cloud, cybersecurity, identity, backup, and integration layers that enable our business systems to operate securely and reliably. This role is not focused on business application administration. Application Administrators will continue to own system configuration, workflows, and business processes within platforms such as Prophet 21, UKG, HubSpot, Shopify, and other enterprise applications. Instead, this position owns the underlying infrastructure, security, networking, and platform architecture that allows those systems to communicate and operate effectively. We offer a comprehensive compensation and benefits package that includes: Competitive salary ranging from $100,000 to $125,000 (depending on experience) Generous RRSP matching program 5% (after one year) Full health and dental benefits (shared costs) Great schedule-Monday to Friday 8-5 Personal & Professional Development Opportunities Fun & engaging working environment. Free parking Key Responsibilities Cloud & Infrastructure Administer and optimize AWS infrastructure, networking, storage, security, and connectivity. Manage Windows Server environments, Active Directory, DNS, DHCP, Group Policy, and hybrid identity solutions. Administer Microsoft 365 and Entra ID environments. Design and maintain scalable, secure infrastructure standards across all locations. Develop and execute infrastructure roadmaps and modernization initiatives. Networking & Connectivity Manage FortiGate firewalls, VPNs, routing, switching, and branch connectivity. Maintain secure communication between branches, cloud environments, vendors, and business systems. Support network segmentation, performance optimization, and secure remote access. Cybersecurity & Compliance Implement and maintain security controls, monitoring, patch management, and endpoint standards. Manage identity and access management, MFA, conditional access, and privileged access controls. Support vulnerability management, incident response, and cybersecurity improvement initiatives. Strengthen the organization's overall cybersecurity posture through proactive planning and governance. Backup, Disaster Recovery & Business Continuity Maintain enterprise backup solutions and disaster recovery capabilities. Define and test recovery objectives, failover procedures, and business continuity plans. Ensure critical infrastructure is recoverable, documented, and regularly validated. Integrations & Platform Connectivity Manage secure system-to-system integrations and communication pathways. Support SFTP, API, middleware, and vendor connectivity requirements. Ensure business systems can reliably authenticate, synchronize, exchange data, and communicate securely. Architecture & Technical Leadership Develop future-state infrastructure architecture and technology roadmaps. Create and maintain infrastructure documentation, standards, and operational procedures. Serve as the senior technical escalation point for infrastructure-related issues. Support acquisitions, branch integrations, infrastructure refreshes, and strategic projects. Qualifications Technical Experience 7+ years of progressive infrastructure, networking, cloud, or systems engineering experience. Advanced experience with: AWS (EC2, VPC, IAM, Route 53, S3, networking and security services) Windows Server and Active Directory Microsoft 365 and Entra ID Fortinet FortiGate Firewalls and VPN technologies DNS, DHCP, Group Policy, and enterprise networking Endpoint management and security platforms Backup and disaster recovery solutions Infrastructure monitoring and performance management Preferred Experience Infrastructure-as-Code (Terraform, CloudFormation, or similar) PowerShell scripting and automation Enterprise cybersecurity frameworks and controls API, SFTP, and integration architecture Acquisition and multi-site infrastructure integration experience SQL-based ERP environments (Prophet 21 experience considered an asset) Certifications (Preferred) AWS Certifications Microsoft Certifications Fortinet NSE Certifications CompTIA Security+ CISSP, CCNP, or equivalent certifications What Success Looks Like Reduced infrastructure-related escalations. Improved system reliability and uptime. Stronger cybersecurity controls and governance. Documented and standardized infrastructure environment. Reliable connectivity between systems, branches, vendors, and cloud platforms. Clear technology roadmap supporting future growth and acquisitions. The Hercules Group of Companies is a national leader in industrial lifting, rigging, material handling, and safety solutions, proudly supporting critical industries across Canada. With multiple business units and branch locations coast to coast, we deliver high-quality products, certified inspections, specialized training, and reliable field services to keep our customers safe and productive. Our teams work collaboratively, innovate constantly, and share a commitment to exceptional service. At Hercules, we invest in our people, promote from within, and provide opportunities for continuous learning and career growth. As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service. Please note : Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment.