Senior HR Business Partner at Isaac Operations — NeverHard

Job DescriptionJob DescriptionCompany Description Who we are. While technically we’re an operational consultancy, we don’t like to call ourselves consultants. We’re a collection of engineers, innovators and creators who work with companies across industries to simplify the complex, realize untapped potential, and uncover opportunities. We know that our people are our superpower and loving your Monday to Friday is important to us. We’ve been recognized as one of the top 10 Best Places to Work in Canada for the past 7 years, and number 1 in 2022, which we know has something to do with our culture of rewarding great work with great experiences, fostering rapid career growth, and sharing the success of the business with the whole team. The Opportunity We’re evolving how we deliver People & Culture and building a stronger business partnering model to support our next chapter of growth. As our first Senior HR Business Partner, you’ll play a foundational role in shaping how strategic people partnership shows up across the business. This is a high-impact opportunity for someone who thrives at the intersection of people and business strategy. You’ll partner closely with senior leaders to solve real organizational challenges, elevate leadership capability, strengthen performance, and help scale a high-performing culture. You won’t be stepping into a fully built function; you’ll help define it. We’re looking for someone with the credibility, judgment, and drive to build something meaningful and lasting. What You'll Own Strategic Leadership Partnership Serve as a trusted advisor to senior leaders on all people, team, and organizational matters Translate business priorities into thoughtful, practical people strategies Coach leaders to strengthen performance, leadership effectiveness, and accountability Anticipate talent risks, succession gaps, and capability needs before they become issues Bring perspective and challenge where needed to raise the leadership bar Build & Scale the HRBP Function Help design and establish a modern HRBP model at Isaac Create scalable frameworks, tools, and rhythms for high-quality business partnering Set the standard for what strong HRBP support looks like across the company Partner with HR Operations to ensure strategy translates into seamless execution Over time, support development of more junior HRBP capability as the team grows Talent, Performance & Leadership Development Drive clarity, consistency, and rigor in performance management Drive proactive talent conversations Support succession planning and leadership development Identify high-impact interventions to improve performance Organizational Effectiveness & Change Support leaders in designing effective team structures aligned to business goals Diagnose team and leadership challenges and implement practical solutions Support leaders through periods of ambiguity, transformation, and scale Employee Relations (Senior / Sensitive Matters) Lead complex employee relations matters with integrity and sound judgment Balance legal, people, and business considerations thoughtfully Coach leaders to manage issues proactively and confidently Ensure a fair, high-integrity employee experience in difficult moments What You Bring 8–12+ years of progressive HR experience, including strong business partnering exposure Proven ability to influence and challenge senior leaders Experience building or shaping HR approaches, not just executing existing ones Strong business acumen - you connect people strategy to business outcomes Confidence operating in ambiguity and creating structure where none exists Sound judgment in complex or sensitive situations Ability to move seamlessly between strategy and execution What Sets You Apart You don’t wait for a playbook, you build it You bring a point of view , not just options You balance being challenging and supportive with leaders You simplify complexity into clear, actionable direction You care about building something that scales and lasts Why Work for Us You can enjoy 25 days paid vacation You’ll do meaningful work that makes a strong impact for our clients You’ll have the opportunity for rapid learning and career growth through our training and development programs You’ll work with amazing people who genuinely enjoy spending time together You’ll get to partake in fun, company-sponsored activities and trips You’ll have a strong work-life balance – no working on weekends We offer a comprehensive benefits package fully covered by Isaac We’ve been recognized as a top workplace in Canada, #1 (2022), #2 (100–999 employees), Top 10 for 8 of the last 9 years by Great Place to Work, and recently named one of Canada’s Most Admired Corporate Cultures by Waterstone Human Capital Additional Information Learn more about the Isaac Operations and the work we do by checking out our Instagram @isaacoperations. At Isaac our business is delivered by our people, and we are proud to say that we are an equal opportunity workplace that doesn’t discriminate in employment on the basis of any protected grounds. Including, but not limited to, age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, sex (including pregnancy and breast feeding), and sexual orientation. If you need assistance or an accommodation due to a disability please contact us. We’re proud to offer a compensation package that aligns with provincial pay transparency requirements. Final compensation will be set fairly and thoughtfully based on experience, expertise, and alignment with the role’s responsibilities. While all candidates are expected to bring directly relevant experience, the top of the range is typically reserved for individuals who demonstrate exceptional depth in the role’s core competencies, a strong track record of impact in similar environments, and the ability to operate with a high degree of autonomy from day one. This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference. Every application is reviewed by a member of our Talent team, and all decisions throughout the process are made by humans.