Senior Database Engineer at ServiceNow — NeverHard

Job Description What you get to do in this role: Become an SME in production database troubleshooting, ServiceNow instance performance issues, and Linux performance analysis on-prem and on Hyperscaler Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale Develop observability and automation to prevent recurrence of critical issues Influence infrastructure decisions that shape our multi-tenant cloud platform Mentor and collaborate with engineers across operations, support, and development Strong experience with performance and stress testing tools and approaches for driving realistic customer simulations 5+ years of database management and performance tuning 5+ years of experience supporting or testing large-scale web-based distributed applications on containers such as Apache/Tomcat, JBoss, WebLogic, and Web Sphere in a Unix environment 3+ years of experience developing on a SaaS, PaaS, or Cloud Infrastructure product/solution Proven experience with concurrency, multithreading, and distributed system architectures Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions Strong problem-solving and analytical skills with an aptitude for learning new technologies developing and deploying mission critical software Bachelor's degree in Computer Science or Information Systems or equivalent technical discipline, or similar work experience. Eagerness to learn everything about the ServiceNow Platform