Senior Claims Examiner - Multiline at Mercor — NeverHard
Senior Claims Examiner - Multiline at Mercor in Toronto, Ontario. Skills: AI, Auto Claims, Bodily Injury Claims, Machine Learning, Natural Language Processing. Apply on NeverHard.
Company
Mercor
Location
Toronto, Ontario
Type
contract
Remote: Yes
Required skills:
AI
Auto Claims
Bodily Injury Claims
Machine Learning
Natural Language Processing
Personal Claims Handling
Property Claims
claims adjusting
Job DescriptionJob Description
About the job
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark
,
General Catalyst
,
Peter Thiel
,
Adam D'Angelo
,
Larry Summers
, and
Jack Dorsey
.
Position:
Senior Multiline Claims Examiner
Type:
Contract
Compensation:
$800/hour
Location:
Remote
Commitment:
20–40 hours/week
Role Responsibilities
Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure.
Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications.
Write "golden" reference responses at experienced claims-professional quality.
Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness.
Identify premature conclusions, missing investigative steps, unsupported valuations, improper communications, and failures to distinguish covered damage from excluded or unrelated loss.
Provide written feedback the research team uses to improve model behavior.
Qualifications
Must-Have
2+ years
of professional
P&C claims
handling, adjusting, or examining experience.
Experience handling claims in at least one area such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims.
Understanding of the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure.
Ability to read and apply policy language to claim facts while recognizing when escalation is required.
Excellent written analysis, balanced judgment, and high attention to detail.
Ability to distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work.
Preferred
AIC
,
CPCU
,
SCLA
, or comparable insurance designation.
Multiline or multistate claims experience.
Catastrophe, represented bodily injury, litigation, subrogation, SIU, or large-loss exposure.
Experience supervising independent adjusters, experts, vendors, or defense counsel.
Active or previously held adjuster license.
Start Date
Immediate
; applications reviewed on a rolling basis.
Application Process (Takes 20–30 mins to complete)
Upload resume
AI interview based on your resume
Submit form
Resources & Support
For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
For any help or support, reach out to: support@mercor.com
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.