Senior Business Analyst- Transformation at Reitmans Ltée/Ltd — NeverHard

Job Description Position Overview The Senior Business Analyst plays a key role in driving transformation initiatives by analyzing, designing, and optimizing business processes in close partnership with Business Owners and senior leadership. This role focuses on creating sustainable value across RCL’s brands and corporate functions, including Finance, Human Resources, and Information Technology, while ensuring alignment around practical, high-impact solutions. Key Responsibilities Process Analysis, Design, and Optimization Analyze and map end-to-end business processes, including operational workflows and user experiences. Identify opportunities to simplify processes, improve efficiency, strengthen controls, and reduce operational pain points. Define future-state processes, business rules, and operating standards. Transformation Execution Gather, define, and prioritize business needs, translating them into clear and actionable requirements. Facilitate stakeholder alignment and provide practical recommendations to support decision-making. Measure and articulate business value, including improvements in timelines, costs, quality, and productivity. Governance, Documentation, and Adoption Develop and maintain process documentation, procedures, business rules, and organizational standards. Lead key workshops and working sessions to clarify requirements, facilitate decisions, and align stakeholders. Support implementation activities, including solution feasibility assessments, impact analysis, change management, user adoption, and continuous improvement initiatives.