Senior Business Analyst at Colliers International — NeverHard

Senior Business Analyst – Toronto / Vancouver Accelerate your success at Colliers. This role presents an opportunity to improve business processes and deliver impactful solutions across the organization. Responsibilities Act as a bridge between business units and technology teams to support technology‑driven strategies that deliver measurable value. Collaborate with stakeholders, managers and end‑users to understand operational needs, gather information, conduct research and facilitate discussions to clarify and document business requirements. Perform in‑depth analysis of business scenarios involving people, processes, technology and data; critically evaluate information from multiple sources to identify inefficiencies and improvement opportunities. Produce, edit and maintain detailed documentation, including visual models (process flows, sequence diagrams, use cases) and translate high‑level business needs into actionable user stories with measurable outcomes and acceptance criteria. Serve as a liaison between business stakeholders, development and QA teams; engage with internal teams within Agile sprints to clarify requirements, prioritize development efforts and ensure accuracy against approved business needs. Manage and coordinate the analysis effort for small to medium projects, ensuring solutions are implemented based on user needs and align with broader strategic business objectives. Lead user acceptance testing (UAT) of solutions, facilitate discussions to resolve issues, and collect appropriate stakeholder sign‑off. Support change management initiatives by documenting change impacts, partnering with business sponsors to monitor user adoption, and assisting with training and communication strategies. Qualifications Bachelor’s degree in Business, IT, Management, Computer Science, Economics or a related field. 5+ years of experience in a business analysis role with a proven track record of handling complex initiatives. Strong problem‑solving and business modeling skills; ability to dissect complex topics, identify underlying issues and present findings in an organized manner. Exceptional verbal, written and visual communication skills; able to speak to non‑technical audiences in simple terms and translate business needs into technical specifications for IT teams. Proven ability to interact professionally and build relationships with a diverse group including executives, developers, testers, end‑users and subject‑matter experts. Comfortable using Microsoft 365 productivity tools (Excel, Visio, PowerPoint), requirement management tools and writing basic to intermediate SQL queries. A self‑starter and quick learner capable of thriving in a dynamic, fast‑paced environment; able to multi‑task and lead multiple analysis initiatives simultaneously. Applicants must be currently authorized to work in Canada on a full‑time basis; the employer will not sponsor work visas. Pay and Location Hybrid – Toronto or Hybrid – Vancouver. Approximate salary range for role: CAD $113,106 to $125,000. Benefits Competitive compensation and a comprehensive benefits package. Industry‑leading training and development programs to advance your career. Collaborative culture with a mandate to empower employees to be authentic and do their best work. Robust Diversity, Equity & Inclusion program featuring Employee Resource Groups and a global network of professionals. Equal Opportunity Statement Colliers is an equal‑opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability‑related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability‑related accommodation to participate in the recruitment process, please contact the recruitment team by email at careers@colliers.com. #J-18808-Ljbffr