Senior Admissions Advisor at Western Community College — NeverHard

Job DescriptionJob DescriptionSalary: $55,000 to $65,000 per year About WCC Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 60 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums. We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education We value diversity, equity, and inclusion. Our college does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to be an equal- employer and to creating a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment. Job Title:SeniorAdmissions Advisor Responsibilities Guides prospective students throughout the admissions process: Handling inquiry calls, emails, walk-ins, andscheduleappointments. Conducting admission interviews and following up with prospective students.Assistingpotential students indeterminingprogram suitabilityand eligibility into our programs. Guiding and advising prospective students through the enrollment process: admission requirements, application processes,Document Verification.WCC curriculum, postsecondary education, and career opportunities. Accompany potential students on a campustouror virtual tour, introducing them to the Campus and classrooms. Ensuring you are prepared to learn all programs for student information Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, admission reports, and PTIRU information to ensure that all information given is accurate. Cooperating with the financial services office in tracking andassistingeach new enrolment. Collaborating with the academic department to ensure student retention. Maintaining contact/rapport with students tomonitortheir progress during theirprogram;practices open door policy. Ensuring CRM notes areclear,maintained,and every inquiry has a next step. ManagingoutboundLeadcallsaredone additionally outside work hours and weekendsto work with students during their avail time. Ensuring that student's admission is approved only if the student is eligible as per program admission requirements anddocument verification. Achieves agreed upon enrolment targets and outcomes: Promoting the programs and Services of the College. Carrying out daily activities to schedule face to face, phone, and virtualappointments. Coordinating enrolmenteffortswith lead flow and established targets. Maintain monthly targets. Prospecting outside business with Agents and partners and 3rdparty business partners Analyzing lead quality and status reports. Follow up on cancellations and Start Date changes. Ensuringthe admissions reports inCRMare up to date and accurate. Performs Administrative Duties and other duties as assigned: Reviewing and analyzingandverifiyingtranscripts and other official documents todetermineadmission status. Administrating the student registration process and ensuring that student files have complete documentation thatcomplieswithPTIRUregulations. Ensuring Students profiles are created and updated in the College Student Information System. Ensuring compliance with thePrivate Training Institutions Regulatory Unit (PTIRU). Abidingthe process of admissionand records. Using the assigned System tomaintainaccuratenotes of all communications and conversations. Tracking and reporting on weekly activities (i.e.leads, appointments, interviews, enrollments, cancellations). InformingDirector of Admissions of concerns, and situations that mayresultin program failure or attrition. Participating in graduation functions, marketing events, jobfairs,and other such activities that directly or indirectly promote admissions. Conducting andparticipatingin school/career day presentations, Information sessions andparticipatingattrade shows as required. Additional Responsibilities: In addition to the core responsibilities for the Admissions advisors, the Senior Admissions Advisor may: Provide informal support or guidance to newer team members. Assistwith onboarding or training of new admissions staff. Contribute to refining admissions procedures and processes. Serve as a point of contact for escalated inquiries or complex student situations. Required Skills/Competencies To be successful in therole, candidates need todemonstratethe following competencies/skills: Knowledge of MS Office (Word and Excel) and CRM programs Prior Admissions Experience with provenstatistics Excellent communication and interpersonal skills Excellent Customer Service Skills Ability to quicklyestablishrapport and build relationships, both over the phone and in person Highly motivated and target driven with a proventrack recordin sales Excellent problem-solving and negotiation skills Prioritizing, timemanagementand organizational skills Superior work ethic with the ability toinitiateand remain on task without supervision Teamwork Required Education and Experience Post-Secondary Education is required. Related work experience in an administrative role. A minimum of3-4years'admissionssalesperformance history. Experience in an academic advising or post-secondary administration role is preferred.