Security Service Technician at Spotter Security — NeverHard
Security Service Technician at Spotter Security in Markham, York region. Apply on NeverHard.
Company
Spotter Security
Location
Markham, York region
Type
full_time
Job DescriptionJob DescriptionSalary: $30-35/hr
About the Role
Spotter Security is looking for anExperienced Security Service Technicianwho thrives on solving problems, learning quickly, and working independently. This is ahands-on, field-based positioninvolving regular travel across the GTA, with occasional work beyond the region as needed.
Youllbe responsible for providing exceptional service to our customers by installing, maintaining, troubleshooting, and repairing a wide range of electronic security systems - both hardware and software. The ideal candidate has strong technical capabilities, excellent people skills, and the ability tooperatewith minimal supervision.
Location: Greater Toronto Area (GTA)
Position Type: Full-Time (35-44 hrs/week)
Key Responsibilities
Service & Technical Work
Install,maintain, and repair electronic security equipment (IP video, access control, alarm systems, integrations, etc.).
Inspect and test equipment and assembliesto diagnose,locate,and resolve faults.
Perform hands-on work indoors and outdoors in a variety of environments.
Complete scheduled maintenance visits with thorough documentation.
Resolve assigned service tickets independently.
Read and interpret blueprints and technical drawings.
Use specialized tools and diagnostic equipment.
Ensure all work meets quality standards and safety requirements.
Customer Service & Reporting
Interact professionally with customers and ensure complete satisfaction.
SubmitaccurateWork Orders and detailed Post-Service Reports, including images and descriptions.
Communicate effectively with the Service and Technology Manager.
Escalate complex technical issues whererequired.
Work Schedule & Expectations
MondayFriday, 3544 hoursper week.
Occasional overtime or weekend shifts.
Participate in after-hoursservice rotation.
Extensive localtravel;may work at multiple sites within a single day.
Qualifications
Required Experience
35+ years installing and/or servicing cabling, cameras, alarms, access control systems, or related technologies.
Experience with at least some of the following manufacturers:
Avigilon, Milestone, S2, Genetec, Axis,ExacQ, DSC, Alarm.com,Brivo, Eagle Eye,OpenEye, Kantech.
Technical Skills
Strong understanding of IP video systems, access control, alarm systems, and integrations.
Strong networking and IT knowledge, including troubleshooting and software updates.
Ability to independently diagnose, resolve, and escalate complex issues.
Required Certifications & Documentation
Valid full G-Class Ontario drivers license.
Clean driving abstract.
Clear criminal background check.
Eligible to work legally in Canada.
Ministry-approvedWorking at Heights certification.
Boom/Scissor lift and/or Bucket Truck safety training.
Other Assets
Additionalproduct or manufacturer certifications.
WhatWereLooking For
Excellent problem-solving abilities.
Strong interpersonal and communication skills.
Ability to work independently with minimal guidance.
Hands-on, detail-oriented, and dependable.
Comfortable working in diverse environments and weather conditions.