SAP CX Solution Architect at J M Group Inc — NeverHard

We are looking for an experienced SAP CX Solution Architect to lead enterprise-scale SAP Customer Experience transformation initiatives. The ideal candidate will have strong SAP CX architecture expertise and experience delivering CRM transformation programs across complex enterprise environments. What you'll do Lead SAP CX strategy, architecture, and implementation engagements Define CRM transformation roadmaps and customer engagement strategies Design enterprise-scale SAP CX solutions aligned with business goals Facilitate workshops with business and technology stakeholders Lead platform assessments, solution design, and implementation delivery Support pre-sales activities and enterprise transformation initiatives What you bring and Must have skills Extensive experience as an SAP CX Solution Architect Strong expertise in SAP Sales Cloud Version 2 and SAP Service Cloud Version 2 Hands-on experience with SAP Business Technology Platform (BTP) and SAP Integration Suite Experience with SAP Customer Data solutions Knowledge of AI-enabled customer engagement capabilities Strong background in CRM transformation, enterprise architecture, and solution delivery Experience leading customer engagement strategy and CRM platform assessments Nice to have Experience in utility, energy, public sector, or commercial industries Experience leading executive workshops and governance initiatives Pre-sales and business case development experience