Sales Engineering Manager at Genetec in Canada. Skills: Account Management, Backlog Prioritization, Capacity Planning, Career Development, Certification programs. Apply on NeverHard.
Company
Genetec
Location
Canada
Type
not_specified
Required skills:
Account Management
Backlog Prioritization
Capacity Planning
Career Development
Certification programs
Competitive Analysis
Content Strategy
Coverage Models
Cross-functional Collaboration
Customer Success
Job DescriptionJob Description
Job overview:
Lead and scale a national Sales Engineering organization. Build a high-performing team through regional leaders and direct contributor talent. Drive enterprise deal strategy, resource optimization, enablement programs, and cross-functional partnership with Sales, Product, Support, and Marketing to accelerate revenue growth and customer success.
Your day at a glance:
Team Leadership & Development
Recruit, develop, and retain a three-tier organization: regional SE managers and individual contributors
Coach regional leaders on team building, performance management, capacity planning, and career development
Foster a culture of learning, collaboration, and inclusion across geographically distributed teams
Design and implement scalable onboarding, skills development, and certification programs
Strategic Execution & Deal Support
Provide strategic guidance on enterprise and complex deals; engage directly with key accounts as needed
Set standards for discovery frameworks, technical qualification, demo excellence, POC methodology, and proposal quality
Review critical pursuits and coaching opportunities with regional leads; ensure consistent execution nationally
Partner with Sales leadership on territory design, coverage models, quota strategies, and SE-to-AE ratios
Operational Excellence & Enablement
Build and optimize processes for resource allocation, demo environment management, and technical asset development
Own the demo system roadmap and prioritization in partnership with DemoOps and Product
Establish KPIs and dashboards to track team performance, pipeline health, win rates, and POC outcomes
Drive CRM hygiene and data quality standards to enable accurate forecasting and reporting
Cross-Functional Partnership
Serve as the voice of the field to Product; champion feedback loops and influence roadmap priorities
Collaborate with Marketing on thought leadership, competitive positioning, partner enablement, and content strategy
Align with Support on escalation protocols and post-sales technical handoffs
Represent Sales Engineering in executive forums and strategic planning sessions
What makes you a great fit:
10-12+ years in presales/sales engineering with 4-6+ years in leadership roles managing managers and teams
Be able to travel 50% of the time
Proven ability to scale organizations, develop leadership talent, and drive measurable improvements in win rates and team performance
Strong executive presence and influence across Sales, Product, Marketing, and Support organizations
Operational discipline: experience building processes, defining metrics, and leading continuous improvement initiatives
Demonstrated success in building diverse, inclusive teams and fostering remote-first collaboration
Let’s talk perks!
Attractive compensation package
Training Tuition Reimbursement Program
Work-life balance with a flexible working schedule
We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this website or directly to managers.