Sales coordinator at GMR Safety — NeverHard

OUR VISION To be the preferred partner for securing vehicles at loading docks for the largest warehouse operators in North America and Europe. OUR VALUES R e s p o n s a b i l i t y E n g a g e m e n t E x c e l l e n c e I n n o v a t i o n JOB DESCRIPTION Reporting to the Sales Director, the Sales Coordinator plays a critical role in supporting and accelerating the sales team by taking full ownership of administrative, coordination, and sales support activities. This role acts as an operational center between Sales, Service & Installation, Finance and the customer ensuring smooth execution across the entire sales cycle. The Sales Coordinator operates with a high level of autonomy and is responsible for removing friction from the sales process, allowing sales representatives to focus on client engagement and closing. This role includes lead research, pre-qualification, while supporting sales performance through data analysis, reporting, and strong communication with both clients and internal teams. MAIN RESPONSIBILITIES Support the sales team by handling day-to-day administrative and coordination tasks; Serve as the central point of contact for internal Sales communications, lead management, and cross-functional coordination to ensure smooth execution across the sales and delivery process.; Ensure accurate and timely data entry in the CRM (accounts, contacts, opportunities, orders); Create and maintain customer accounts, and ensure all related information is complete and accurate; Manage and organize incoming leads by identifying the right contacts using tools such as ZoomInfo and LinkedIn navigator; Prepare and structure contact lists allowing sales representatives can focus on outreach and closing; Coordinate and schedule meetings, calls, and follow-ups for the sales team; Assist in drafting quotes, proposals, and client documentation in collaboration with sales representatives; Complete client forms and review sales contracts to ensure accuracy and completeness; Create order files and validate all administrative elements before internal processing; Coordinate the handoff and follow-up of files between Sales, Service & Installation, and Finance; Support the full customer order value chain from initial request to final handoff; Follow up internally to ensure tasks, documents, and next steps are progressing as expected. MAIN RESPONSIBILITIES Maintain a high level of accuracy, organization, and data quality across all sales activities Support the management of the sales inbox and route requests as needed; Assist sales representatives with follow-ups and client communications when required; Help keep CRM data up to date and reliable for pipeline tracking; Support preparation of internal documents and reports; Participate in improving sales processes and tools to increase team efficiency; Collaborate with internal departments (Operations, Finance, Engineering) as needed; Participate in team meetings and contribute to overall sales coordination efforts QUALIFICATIONS & COMPÉTENCES REQUISES 2 to 5 years of experience in sales coordination, inside sales, or similar role; Strong organizational skills with the ability to manage multiple priorities simultaneously; High level of autonomy, accountability, and attention to detail; Experience with CRM systems (Salesforce preferred); Experience using prospecting tools (ZoomInfo, LinkedIn Navigator, etc.); Strong research and data analysis capabilities; Excellent communication skills (written and verbal); Ability to work cross-functionally and coordinate with multiple departments; Proactive mindset with a strong sense of ownership; Comfortable working in a fast-paced, evolving environment; English required (spoken and written); French is an asset. CONDITIONS OF EMPLOYMENT Competitive compensation; Full group insurance; Three weeks vacation; Two family days and three personal days; Employee assistance program and telemedicine program; RRSP and DPSP with employer contributions; Flexible working hours and the possibility of two teleworking days; Completely renovated office and plant; Corporate events and social activities; Rewarding job in a dynamic team; Fast-growing company! GMR SAFETY thanks all those who offer their services. However, only the selected candidates will be contacted. GMR SAFETY follows the principles of employment equity.