RQ11072 - Business Analyst - Senior at Maarut — NeverHard

Job DescriptionJob Description Description: The Senior Business Analyst will provide dedicated, hands‑on business analysis support to the Enterprise Data Collection Platform (EDCP) and Stakeholder Management System (SMS), working closely with business stakeholders, product owners, technical teams, and quality assurance to ensure timely, high‑quality delivery across multiple applications and initiatives. Key responsibilities include: Lead requirements elicitation, analysis, and documentation for EDCP and SMS initiatives, including enhancements, maintenance activities, process improvements, and modernization efforts. Manage and prioritize business requirements, user stories, and backlogs across multiple applications with overlapping timelines and dependencies, ensuring alignment with business priorities and delivery schedules. Work closely with program stakeholders to clarify business needs, define scope, identify dependencies, and manage change impacts across agencies and ministries. Support delivery of multiple concurrent initiatives (e.g., annual enhancements, phased rollouts, API enhancements, and platform improvements) by coordinating requirements, timelines, and stakeholder inputs. Collaborate with QA and delivery teams to ensure requirements are testable, complete, and aligned with quality standards, including supporting the standardization of user stories and use cases to enable QA automation. Contribute to EDCP process improvement initiatives by analyzing current‑state workflows, identifying gaps or inefficiencies, and documenting future‑state processes and recommendations. Support risk mitigation by proactively identifying requirement gaps, timeline risks, and cross‑project dependencies, and escalating issues as appropriate. Ensure business and system documentation is accurate, current, and supports knowledge transfer, auditability, and long‑term sustainability. Engage with stakeholders across EDCP modules, SMS, and related portfolios to maintain consistency in analysis approaches and deliverables. Provide ongoing support throughout the delivery lifecycle, including planning, design, development, testing, and implementation phases. Requirements Experience and Skill Set Requirements: Must Haves: 10 years - Expertise in gathering, documenting, and validating functional/non-functional requirements and BRDs. 10 years - Expertise in interpreting business needs into technical solutions and performing Gap Analysis on legacy vs. modern systems. Skill Set Requirements: The ideal candidate will bring strong senior‑level business analysis experience and demonstrate the ability to support complex, multi‑application digital platforms within a large enterprise or public sector environment. Required Experience: 10 + years Demonstrated experience as a Senior Business Analyst supporting enterprise applications, digital platforms, or large‑scale programs with multiple stakeholders and dependencies. Proven experience leading requirements elicitation, analysis, and documentation across the delivery lifecycle, including enhancements, maintenance, and modernization initiatives. Experience working on multiple concurrent initiatives with overlapping timelines, managing competing priorities and delivery risks. Strong background in collaborating with business, technical, and QA teams to ensure requirements are clear, testable, and aligned with delivery and quality standards. Experience supporting process improvement initiatives , including documenting current‑state and future‑state processes and identifying opportunities for efficiency and standardization. Familiarity with Agile and hybrid delivery models , including backlog management, user stories, and iterative delivery. Experience documenting and managing requirements in support of quality assurance and testing activities , including alignment with test planning and execution. Experience working within government, public sector, or other highly regulated environments is strongly preferred. Key Skills and Competencies: Strong analytical and problem‑solving skills, with the ability to assess complex business needs, identify gaps, and propose practical, implementable solutions. Exceptional written and verbal communication skills, with the ability to produce clear, concise, and high‑quality documentation suitable for diverse audiences. Ability to manage stakeholder expectations, facilitate discussions, and navigate competing priorities in a multi‑program environment. Strong organizational and time‑management skills, with attention to detail and a high standard for quality and accuracy. Demonstrated ability to work independently while also contributing effectively as part of a cross‑functional team. Solid understanding of data‑driven applications and system integrations (e.g., APIs) is an asset. Experience supporting standardization initiatives (e.g., user stories, use cases, documentation frameworks) is an asset. Price: Total cost of services or hourly rate alignment with budgetary constraints. Requirements Management & Systems Analysis: 10 years - Expertise in gathering, documenting, and validating functional/non-functional requirements and BRDs. 10 years - Expertise in interpreting business needs into technical solutions and performing Gap Analysis on legacy vs. modern systems. 10 years Proficiency in traceability matrices to ensure technical solutions align with original business goals. Stakeholder Engagement & Facilitation: 10 years - Proven track record of leading workshops with diverse stakeholders (Executives, SMEs, and End-users). Ability to bridge the gap between technical teams and non-technical business units. Conflict resolution and consensus-building skills in a multi-divisional environment. Public Sector & Legislative Context: Experience working within government frameworks (e.g., AODA/Accessibility compliance, Privacy Impact Assessments). Knowledge of public sector procurement, security clearance protocols, and FOI (Freedom of Information) implications. Solution Lifecycle Support: Demonstrated experience supporting the full software development life cycle (SDLC) from a business perspective. Ability to act as the "product owner" proxy to ensure the final delivery meets the defined business value and organizational mandates.