Responsable des opérations - recherche et développement/Head of Operations, Research & Development at Electronic Arts — NeverHard

Overview Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. At EA, we believe games are powerful because they bring together multiple ways people engage: play, watch, create, and connect. And increasingly, the biggest entertainment platforms aren't just places to consume content — they're places where communities build. Creator‑made content is already a proven part of EA’s history — from community creation tools in Battlefield to The Gallery in The Sims 4. We believe new creative technologies and tools will expand how players engage with and contribute to our experiences, supported by thoughtful product design, safety systems, and global reach. Our focus is on enabling more players to participate in creative expression by making creation easier, safer, and more rewarding. We are looking for a Head of Operations who is deeply passionate about the AI space and eager to work directly with a core group of world‑class researchers and engineers. If you are excited by the idea of using modern automation tools to optimize how organizations work and want to pioneer the future of operations, this is your moment. In this role, you will partner closely with the SVP, Head of R&E, to translate technology strategy into clear operational processes. You will manage the team's budget planning, talent strategy, and external partnerships so our engineering teams can focus entirely on innovation. Location & Model This is a hybrid role requiring you to be onsite three days a week in Redwood City, Montreal, or Vancouver. You will report directly to the SVP, Head of Research & Engineering. Responsibilities Lead the Operating Rhythm: Manage the leadership team's operating cadence, meeting schedules, and processes to ensure team alignment. Drive Operational Excellence: Manage budget planning, talent reviews, resource allocation, and organizational design frameworks for mid-to-large sized groups. Automate Business Workflows: Identify opportunities to build workflows, leveraging automation tools to streamline how the leadership team works and engages with the wider business. Manage High-Impact Partnerships: Oversee relationships with external partners, including commercial AI labs, universities, and internal engineering teams. Unify Organization Communications: Coordinate team-wide internal communications, including town halls, leadership messaging, and cross‑functional updates. Collaborate Across Boundaries: Serve as the main operational point of contact between the R&E team and central departments like Finance, Legal, and Recruiting. Qualifications 10+ years of experience in business operations, program management, or strategic planning within a technology, software, or engineering organization. Operational Scale: Proven experience managing business operations, budget processes, and talent pipelines for a similar‑sized organizational group. Automation & Tech Fluency: Strong familiarity with modern automation tools, with a demonstrated ability to streamline leadership workflows. Collaborative Leadership: Successful track record of joining established leadership teams, building trust quickly, and driving strategic alignment through influence. Strategic Communication: Experience bringing clarity, structure, and focus to complex technology groups. Preference for those with an engineering background. Pay Transparency - North America COMPENSATION AND BENEFITS The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). PAY RANGES Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to full‑time employees. Certain roles may also be eligible for bonus and equity. For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top‑up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to full‑time employees. Certain roles may also be eligible for bonus and equity. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. #J-18808-Ljbffr