Reservations Supervisor at Yellowknife Tours — NeverHard

Overview Languages English Education No degree, certificate or diploma Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Asset languages Cantonese Work setting Travel agency General office Hospitality industry Responsibilities Tasks Co-ordinate activities with other work units or departments Establish work schedules and procedures Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Supervision 5-10 people Experience and specialization Computer and technology knowledge MS Outlook Additional information Security and safety Criminal record check Work conditions and physical capabilities Attention to detail Fast-paced environment Large workload Standing for extended periods Tight deadlines Work under pressure Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Interpersonal awareness Judgement Organized Team player Time management Benefits Financial benefits Gratuities Other Benefits Free parking available