Remote HVAC Sales & Customer Support Manager at Match me — NeverHard

Green Ductors is seeking motivated and reliable Customer Support / Sales Representatives to join our growing team. This is an excellent opportunity for individuals looking to build a long-term career in a US-based home services company while developing sales and customer communication skills. Key Responsibilities Handle inbound leads, calls, messages, and customer inquiries Follow up with potential and existing customers Explain HVAC / duct cleaning services, pricing, warranty, and process Book appointments and help customers move toward scheduling Upsell additional services when relevant Coordinate with technicians / internal team in Russian Keep CRM / job records updated Help improve sales scripts and price list matrix over time Must-Have Requirements Fluent Russian Upper-intermediate English or higher, with a strong desire to improve Comfortable speaking with US customers by phone Previous experience in sales, customer support, call center, scheduling, or similar role Ability to work 11 AM – 8 PM EST Good internet connection, quiet workplace, and headset Organized, reliable, and comfortable working remotely Nice to Have HVAC / home services experience Experience with CRM or field service software Experience selling by phone Experience with upsells / follow-ups / appointment booking Location We are hiring candidates located in Kazakhstan / CIS. We are not considering candidates located in the Russian Federation. Equipment & Workspace Candidates are responsible for providing their own equipment and workspace (laptop/computer, internet connection, quiet environment, headset). Green Ductors does not provide equipment or a workspace. Training & Certification Training takes approximately one week. Training is paid only upon successful completion of the certification and transition to the working role. Unsuccessful completion of training is unpaid. Compensation $1,200/month to start After ~30 days internship/probation: raise to $1,300/month After ~90 days: potential raise to $1,500/month Bonus possible for improving sales scripts and helping develop the price list matrix Schedule 11 AM – 8 PM EST Important: this corresponds to 20:00–05:00 in Almaty, Kazakhstan (summer time) and 21:00–06:00 (winter time)